Hannah Kraamwinkel

Worked as a cleaner with Spotless Cleaning Services, responsible for maintaining high standards of cleanliness in both residential and commercial properties. Duties included vacuuming, mopping, dusting, sanitising surfaces, and ensuring all tasks were completed efficiently and to client specifications. Demonstrated reliability, attention to detail, and the ability to work independently or as part of a team. Left the position in 2022 due to maternity.

Worked as a crew member at McDonald’s for four years, gaining extensive experience in a fast-paced, customer-focused environment. Responsibilities included taking orders, preparing food, handling cash and card transactions, and maintaining cleanliness and hygiene standards. Consistently delivered high-quality customer service, worked efficiently under pressure, and contributed to a strong team culture. Developed key skills such as communication, problem-solving, time management, and adaptability.

• Completed a one-month work experience placement at The Salvation Army during college. Gained valuable insight into the day-to-day operations of a charitable organization, supporting staff with administrative tasks, assisting in organizing donations, and providing general help in the shop or community centre. Developed key skills in teamwork, communication, time management, and customer service in a supportive and values-driven environment.