Hannah Kuhler
Papamoa,BOP
Summary
I am a friendly and enthusiastic team player with a passion for helping customers and creating a positive shopping experience. Quick to learn new tasks, always ready to lend a hand, and committed to working hard to get the job done. Brings a positive attitude and energy to every shift. Ready to meet new people and make long lasting connections.
Overview
4
4
years of professional experience
Work History
Causal
The Warehouse Group
Papamoa, BOP
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Waitress
Mama Mia Restaurant
Mount Maunganui, BOP
09.2022 - 01.2023
- Responded professionally to customer complaints in a polite manner.
- Assisted other team members in setting up dining areas prior to opening the restaurant.
- Adapted quickly to changing order requests or special dietary needs of customers.
- Maintained cleanliness of work area throughout shift for optimal hygiene standards.
- Built rapport with customers by displaying friendly demeanor and professional attitude.
- Took initiative by anticipating customer needs before being asked for assistance.
- Maintained a professional attitude while working in a fast-paced environment.
2IC Manager
Cotton On Group
Papamoa
01.2024 - 07.2024
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
- Improved team productivity by streamlining daily operations and implementing efficient processes.
- Conducted employee training sessions to educate employees on products and company policies.
Team Member
Cotton On Kids
Papamoa, BOP
11.2023 - 01.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
CREW TRAINER
McDonald's
Papamoa
01.2022 - 11.2023
- Led team-building activities to foster a positive work culture.
- Monitored employee progress and provided constructive criticism.
- Identified training needs and recommended additional training programs for crew members.
- Ensured compliance with all safety regulations, company policies and procedures in the workplace.
- Explained training information in easily understandable terms for individuals from all backgrounds and levels.
- Analyzed customer feedback data to determine areas where additional training may be needed.
Education
Bachelor of Health -
University of Waikato
Tauranga, BOPSkills
- Staff Training
- Opening and Closing Procedures
- Workplace Safety
- Complaint Resolution
- Client Relationships
- Cash Handling
- Customer Service
- Sales Expertise
- Cleaning and Sanitation
- Suggestive Selling
Timeline
Causal
The Warehouse Group
04.2025 - Current
2IC Manager
Cotton On Group
01.2024 - 07.2024
Team Member
Cotton On Kids
11.2023 - 01.2024
Waitress
Mama Mia Restaurant
09.2022 - 01.2023
CREW TRAINER
McDonald's
01.2022 - 11.2023
Bachelor of Health -
University of Waikato