Hannah Liu
Marina Thai
Palmerston North,MWT
1
Language
2
years of professional experience
Dependable and adaptable team member with hands-on experience in guest service and fast-paced work environments. Skilled in cleanliness, memory retention, and coordinated support with servers and kitchen staff. Ready to help deliver smooth service and a polished guest experience with a smile and professional appearance.
Work History
Front of House Staff Member
4 Months- Greeted guests promptly, guided seating, and maintained welcoming front-of-house experience.
- Managed reservations and waitlists accurately to support smooth dining room flow.
- Delivered menus, explained specials, and answered guest questions with clear communication.
- Coordinated with servers and kitchen staff to ensure timely order delivery.
- Worked well under pressure and time limits.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Quick learner, happy to do any task with a positive attitude.
- Processed payments accurately, handled cash register tasks, and balanced end-of-shift transactions.
Tile Assistant
6 Months- Assisted with tile installation, ensuring accurate alignment and consistent spacing across surfaces.
- Prepared work areas by cleaning surfaces, removing debris, and organizing materials for efficient installation.
- Measured and cut tiles to fit corners, edges, and irregular spaces with precision.
- Mixed adhesive, grout, and sealants according to specifications for reliable application.
- Followed health and safety procedures while handling tools, materials, and site equipment.
- Cleaned tools and work areas after installation to maintain safe, organized project conditions.
- Collaborated with team members, contributing to a positive work environment and smooth project completion.
Education
Animal Science
High School Diploma
Skills
Greeting guests
Cleanliness
Memory retention
Cultural awareness
Professional appearance
Language skills
Maintaining ambiance
Reservation management
Accomplishments
Recipient of the Macleans College Diligence award
Macleans College School prefect and Cultural captain
Languages
Chinese
Professional Working
Timeline
Front of House Staff Member
Marina Thai
10.2025 - 02.2026Read More
Tile Assistant
Stone Tiling Limited
07.2024 - 01.2025Read More
Massey University
Animal Science
Read More
Macleans College
High School Diploma
Read More
Macleans College diligence award
Diligence Award — Awarded in recognition of exceptional effort, perseverance, commitment, participation, and positive character.