Hannah Morgan
Te Awamutu
Summary
Dynamic Academic Development and Quality Manager at the University of Waikato, skilled in academic planning and stakeholder engagement. Successfully maintained compliance and improved processes, enhancing program reviews. Known for attention to detail and effective communication, fostering collaboration across teams to achieve organizational goals.
Quality management professional with history of driving process improvements and ensuring compliance with stringent quality standards. Proven ability to collaborate effectively with cross-functional teams and achieve significant results. Known for reliability and adaptability in dynamic environments, with strong skills in process optimization and quality assurance.
Overview
17
17
years of professional experience
Work History
Academic Development and Quality Manager
University of Waikato
05.2018 - Current
- Provide expert advice and support, and act as the main conduit of information to staff in relation to all Academic Development processes, including Category 1-9, Category C and Suspension/Deletion proposals, as well as Graduating Year Reviews (GYRs).
- Maintain the Academic Development Planning Guide, Category C Guide and related timelines and make changes to these as necessary.
- Act as the University’s CUAP Co-Ordinator by managing the processes pertaining to the correspondence rounds and approval by the Universities New Zealand Committee on University Academic Programmes (CUAP) of Academic Developments.
- Maintain the GYR guidelines and related timelines and make changes as necessary.
- Provide support and guidance to academic staff and in undertaking GYRs and approve review panel members to ensure CUAP requirements are met.
- Act as the University’s expert and co-ordinator for GYR related processes with CUAP.
- Scrutineer GYRs from other universities, as assigned by CUAP.
- Act as secretary to the Education Committee and Curriculum Committee, including provision of expert advice to Committee members in relation to academic planning requirements and processes.
- Represent the Academic Office as a member on the University of Waikato College Academic Committee.
- Act as the expert user and main contact for academic information for Academic Developments and GYRs on the Academic Office website.
- Act as the University’s expert user and content manager for the CUAP Proposal Management System.
- Maintain the universities programme review schedule.
Training and Professional Development Co-ordinator
Te Wānanga O Aotearoa
02.2017 - 04.2018
- Process training applications for groups and individuals
- Arrange travel and accommodation for staff attending training sessions
- Processing Academic Qualification Applications
- Verifying Academic Qualifications
- Schedule internal training sessions
- Load and manage staff training records
- Obtain and manage training feedback
- Process invoices and raise purchase orders
- Perform document updates as processes change
- Support Organisational Development team
- Assist Managers in completing Training Needs Analysis
Quality Assurance Officer
DEC (Manufacturing) NZ
04.2015 - 02.2017
- Serve as contact for managing all artwork changes for various markets
- Perform document updates as required to ensure GMP compliance
- Liaising with internal and external Logistics team to ensure prompt delivery and implementation of new artwork
- Manage database to update Change Control Record across the Company
- Perform root cause analysis for non-conformance and implementing preventative actions based on actions
- Support Quality Assurance Team with implementation of new procedures and policies
- Support Compliance and Quality Assurance team to prepare for external audits
- Train staff members in Company Procedures both one on one and in groups
Service Assistant - Waikato
Victim Support
06.2013 - 04.2015
- Incoming/outgoing correspondence
- · Record keeping
- · Data entry
- · Incoming and outgoing phone calls
- · Ordering of resources
- · Bookings of training, accommodation venues and travel arrangements
- · Fundraising
- · Allocation of daily work loads
- · Liaising with external agencies and key stakeholders
- · Case management
- · Co-facilitate trainings
- Data base training
- Populate on call rosters
- Assist with catering arrangements
- Debriefing
- Process expense claims
- Keep personnel files updated
- Schedule appointments for my line manager and Waikato Service Co-Ordinator’s
- Liaise with Police personnel
- Keep resource directory and vital contact lists updated
- Assist with recruiting and retention of volunteer personnel
- Database retrieval and triage
Assistant Stud Manager
Te Akau Racing Stables and Stud
12.2007 - 06.2013
- General Farm Work
- Horse stall cleaning and preparation
- Horse grooming
- Feeding
- Ordering of feed and medical supplies
Education
Bachelor of Arts - Screen And Media Studies
University of Waikato
Hamilton, NZ01-2012
Skills
- Academic planning
- Quality assurance
- Stakeholder engagement
- Attention to detail
- Effective communication
- Team collaboration
- Time management
- Resiliance
Courses
2017
Access Fundamentals (Ardito)
Training Design and Training Needs Analysis (EMA)
HR Foundations (HRINZ)
2016
Train the Trainer (EMA Course)
2014
Facilitation Skills Workshop
Timeline
Academic Development and Quality Manager
University of Waikato
05.2018 - Current
Training and Professional Development Co-ordinator
Te Wānanga O Aotearoa
02.2017 - 04.2018
Quality Assurance Officer
DEC (Manufacturing) NZ
04.2015 - 02.2017
Service Assistant - Waikato
Victim Support
06.2013 - 04.2015
Assistant Stud Manager
Te Akau Racing Stables and Stud
12.2007 - 06.2013
Bachelor of Arts - Screen And Media Studies
University of Waikato
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