Hannah Riley

Responsible for providing analysis to Delivery teams and supporting successful delivery of projects and services.

• Set up new projects, ensuring governance adherence
• Support Project Managers with status/RAID updates and meeting minutes
• Maintain portfolio-level RAID, reporting, and governance
• Manage small projects end-to-end and provide ad hoc project management support.

Working closely with design and content teams to create, scope and deliver programs of work ranging from large scale digital work through to tactical market responses and campaigns

• Planning and facilitating meetings
• Organising project logistics, using project planning software monitoring daily progress of projects
• Providing detailed updates to project managers or other stakeholders.

Providing Executive Assistant level support to the Chief Technology Officer and the wider Technology leadership group.

• Prepare and manage the Technology leadership meeting weekly agenda, arrange speakers, capture notes and actions
• Administrative support including diary, expense and travel management
• Setup and coordination of meetings, offsites and events
• Collect and collate data on projects running within the Technology portfolio

• Programme coordination; secretariat and administrative services.

• Provided professional administrative and secretarial support to executive level Assistant Auditor-General.

• Supported one senior manager, eight high performing IT recruitment consultants and 360 of contractor lifecycle of 80 active contractors
• Created financial reports and presentations for sales meetings
• Tracked and reported on progress for contractor documentation completeness
• Provided accurate and timely information to stakeholders in relation to all payroll and invoice activities
• Implemented budget management; scheduled, managed and coordinated office wide events
• Used SharePoint to create team sites and formatted reports and presentations that were completed collaboratively
• Identified knowledge gaps and engaged stakeholders in training sessions
• Managed and maintained office operations, facilities and meeting rooms
• Facilitated end-to-end processes required for staff on/off-boarding.

• Coded invoices using finance system, processed, tracked and reconciled accounts
• Raised monthly accruals, created and managed purchase order numbers
• Mapped, documented and updated processes and procedures in operations manual in which knowledge of ISO accreditation was required
• Created and finalised a weekly report & monthly dashboard report; coordinated
• Managed and updated change register for quality management system