
Dynamic Cafe Manager with proven expertise at GMA Catering, excelling in customer engagement and operational efficiency. Skilled in barista techniques and team leadership, I consistently deliver exceptional service while ensuring compliance with health and safety regulations. My commitment to continuous improvement has enhanced customer satisfaction and streamlined cafe operations.
I run day-to-day shifts, opening and closing the cafe each day. I am also the lead baker and barista, providing fast service and great communication skills to customers and fellow workers, running an environment that works smoothly and up to the standards of customers and the rest of the team. I focus on baking a variety of savory and sweet foods, as well as fresh scones each day, and cookies made every week. I ensure that the till is at the proper amount before end of shift, i keep the work station clean and organized and comply with safety protocols.
I worked in a team to ensure a clean and productive work area. I mainly made coffees, over the summer having so many coffee orders and working in a fast pace work space. Waiting on tables with a smile and and excellent attitude towards others. Washing dishes and keeping front of house clean and up to the standards of health and safety supervisors.
Self motivated working in a fast paced environment. Working in a team based work space. Making burgers, drinks and ice cream. Handilng meats and chicken, keeping to the food safety rules. I worked in a postive environment. Communicating efficently, as well as, distributing money to customers while using the cash register.