Hannah Westbury
Paeroa,WKO
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bakery Supervisor
Countdown
07.2016 - 04.2018
- Enhanced bakery operations by effectively supervising and coordinating staff duties.
- Increased customer satisfaction by maintaining a clean and organized workspace.
- Streamlined bakery processes for improved efficiency and productivity.
- Elevated product quality with diligent oversight of ingredient storage and handling.
Bakery Manager
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04.2018 - 08.2019
- Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Developed and maintained strong relationships with suppliers to ensure timely deliveries
- Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
Delivery Driver
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08.2019 - 08.2021
- Improved customer satisfaction by ensuring timely and accurate deliveries of groceries
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Always made sure groceries were packed in time.
- Sometimes supervised the shift
Deli Supervisor
Countdown
04.2021 - 05.2022
- Enhanced customer satisfaction by ensuring deli department is full and has all stocks available if possible.
- Reduced food waste by implementing proper portion control, storage, and rotation practices.
- Maintained a clean and sanitary work environment, following best practices.
Checkout Supervisor
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05.2023 - 09.2023
- Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
- Streamlined workflow for faster checkouts and reduced waiting time for customers.
- Implemented effective training programs for new staff members, resulting in increased productivity and improved service quality.
- Reduced shrinkage by monitoring transactions closely and ensuring accurate cash handling procedures were followed.
Duty Manager
Countdown
09.2023 - Current
- Improved customer satisfaction by promptly addressing and resolving customers concerns and complaints.
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
- Maintained a safe and secure environment for customers and employees
Education
Rangiora High School
Rangiora, CANCommunity College
Rangiora, CANSkills
- Team Supervision
- Business Administration
- Managing a team
- Performance Management
Certification
Liquor license
Forklift license
First aid certificate
Timeline
Duty Manager
Countdown
09.2023 - Current
Checkout Supervisor
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05.2023 - 09.2023
Deli Supervisor
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04.2021 - 05.2022
Delivery Driver
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08.2019 - 08.2021
Bakery Manager
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04.2018 - 08.2019
Bakery Supervisor
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07.2016 - 04.2018
Rangiora High School
Community College