Hansanadini Madugalla
Auckland CBD
Summary
My objective is to become a part of a challenging and growth-oriented organization where I can prove my ability and expertise in making a better phase of the organization and side by side building my career.
Overview
12
12
years of professional experience
Work History
Coordinator
The Institute of Chartered Accountants of Sri Lanka
07.2021 - 09.2023
Retail Sales Consultant / Bank Notes Changer
Travelex Emirates Exchange
01.2019 - 12.2020
Customer Service Personal
Dubai International Airports
04.2015 - 12.2018
Customer Service Executive (Operations)
Medigain (Pvt) Ltd
04.2014 - 04.2015
- (BPO, KPO USA - Sri Lanka)
Customer Service Agent
Innodata Lanka (Pvt) Ltd
09.2011 - 04.2014
- (BPO, KPO USA - Sri Lanka)
Education
Diploma in Computer Science -
Ceylinco – Sussex Business School
01-2009
General Certificate of Education G.C.E. (A/L) -
Holy Family Convent Dehiwala
01.2010
General Certificate of Education G.C.E. (O/L) -
Holy Family Convent Dehiwala
01.2007
Skills
- Have gained valuable experience in the Retail & Cash Handling Industry, Airport Operations, Customer service, in the past Ten (10) years and molded to be an excellent Customer Service professional and Team worker
- Skillful and resourceful in solving problems, possesses high degree of professionalism and dedication to exceptional quality
- Effective team players with outstanding communication interpersonal skills
- Work well independently as well as a team
Languages
English
Sinhala
Personal Information
- Date of Birth: 12/29/91
- Gender: Female
- Nationality: Sri Lankan
- Marital Status: Married
- Religion: Roman Catholic
Other Qualifications And Trainings
- 2010, Diploma in Computer Science at Ceylinco – Sussex Business School, Sri Lanka
- 2016, Airport Service Flair Programme (Customer Service Professional Training Cargo Village @DXB UAE)
- 2019, UAE Retail AML CTF – Frontline Training Program (Anti-Money Laundering and Counter-Terrorism Financing)
- 2019, UAE Prevention of Fraud and Counterfeit Currency Training Program
Disclaimer
I do hereby declare that the above particulars furnished by me are true and accurate to the best of my knowledge.
Timeline
Coordinator
The Institute of Chartered Accountants of Sri Lanka
07.2021 - 09.2023
Retail Sales Consultant / Bank Notes Changer
Travelex Emirates Exchange
01.2019 - 12.2020
Customer Service Personal
Dubai International Airports
04.2015 - 12.2018
Customer Service Executive (Operations)
Medigain (Pvt) Ltd
04.2014 - 04.2015
Customer Service Agent
Innodata Lanka (Pvt) Ltd
09.2011 - 04.2014
General Certificate of Education G.C.E. (A/L) -
Holy Family Convent Dehiwala
General Certificate of Education G.C.E. (O/L) -
Holy Family Convent Dehiwala
Diploma in Computer Science -
Ceylinco – Sussex Business School
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