Hanzalah Ali
Horokiwi,Wellington
Summary
Dedicated and detail-oriented professional with extensive experience in airport operations, possessing a strong understanding of safety regulations and procedures. Proven ability to manage ground support tasks efficiently, communicate effectively with team members, and ensure compliance with all airport rules. Committed to continuous learning and professional growth, with a desire to build a long-term career within a reputable company.
Overview
2
2
years of professional experience
Work History
Ramp Agent
Planebiz
WLG Airport
11.2023 - Current
- Efficiently operated a diverse fleet of motorized vehicles, including tugs, belt loaders, and forklifts, ensuring adherence to safety protocols at all times.
- Utilized two-way radio communication systems to coordinate seamlessly between ramp agents, pilots, and ground crew personnel, enhancing operational efficiency.
- Loaded and unloaded aircraft with baggage, cargo, and mail safely and promptly, contributing to on-time departures and arrivals.
- Conducted pre-flight maintenance checks, including tire pressure and fuel levels on ground service equipment, to maintain operational readiness.
- Communicated effectively via headset radio with ground crew, flight crew, and tow personnel regarding ramp operations and flight requirements.
- Actively participated in team meetings to discuss performance, safety measures, and potential operational improvements.
- Applied barcodes to cargo and employed digital scanners to track and locate materials accurately during transportation.
- Stayed current on safety procedures and correct lifting techniques to prevent injuries and ensure a safe working environment.
- Performed thorough inspections of aircraft before departures to verify the proper functioning of engines and systems.
- Adhered strictly to all safety procedures when operating ground support equipment or handling hazardous materials, ensuring compliance with regulations.
Car Detailer
Self-Employed
CBD, Wellington
11.2022 - Current
- Provided customers with information about their vehicle's condition prior to detailing work being completed.
- Shampooed carpets, floor mats and upholstery to clean stains and spills.
- Maintained detailed records of all services performed on each vehicle.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Performed preventative maintenance to maintain proper functioning of service tools and equipment.
- Customized detailing services based on vehicle condition and customer requests.
Food Delivery Driver
Deliver Easy
CBD, Wellington
01.2023 - 09.2023
- Coordinated with restaurant staff on order accuracy and pickup times.
- Identified potential problems or complaints from customers and took appropriate action as necessary.
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
- Answered customer inquiries regarding menu items, prices, and availability.
- Complied with company policies related to safe driving practices and procedures.
- Provided excellent customer service throughout the delivery process.
- Utilized GPS navigation systems to find the most efficient routes for deliveries.
- Maintained cleanliness of the vehicle interior and exterior.
- Recorded weekly hours and mileage for accurate payment.
Education
High school IB Diploma -
Scots College
Wellington, NZ11-2023
Skills
- Safety Procedures
- Flexible Schedule
- Dependable and Responsible
- Growth Mindset
- Problem-Solving
- Team Collaboration
Accomplishments
High school efforts and awards:
- Deputy House leader 2023
- IB diploma participant
- Active member of the Well-being and Service council.
References
Theo Harthorne - 02102780217
Tavita Tautua - 0221210189
Timeline
Ramp Agent
Planebiz
11.2023 - Current
Food Delivery Driver
Deliver Easy
01.2023 - 09.2023
Car Detailer
Self-Employed
11.2022 - Current
High school IB Diploma -
Scots College
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