Hao (Tracy) Cui
Christchurch,CAN
Summary
Tracy is a Senior QA consultant with more than 20 years of experience in software testing, business analysis, and project management. This includes 15 years at the leader/manager level, leading small to medium teams to complete complex pieces of work. Tracy possesses a strong knowledge of ERP, CRM, Banking, eCommerce, Holiday Act solutions and ERP systems. She excels in getting teams to work together toward common goals and her organizational skills allow her to manage projects while still attending to the details of the testing aspects. Tracy's career accomplishments include rich experience in test management, test analysis, and test design. Her experience as a BA helps her to identify with and communicate effectively with business users for developing and conducting UAT as well as working with them as product owners. Tracy is familiar with a variety of lifecycles and understands the roles and participation required for a project to be successful.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior QA Lead
Datacom
04.2023 - Current
- Tracy is a Senior QA consultant with more than 20 years of experience in software testing, business analysis, and project management
- This includes 15 years at the leader/manager level, leading small to medium teams to complete complex pieces of work
- Tracy possesses a strong knowledge of ERP, CRM, Banking, eCommerce, Holiday Act solutions and ERP systems
- She excels in getting teams to work together toward common goals and her organizational skills allow her to manage projects while still attending to the details of the testing aspects
- Tracy's career accomplishments include rich experience in test management, test analysis, and test design
- Her experience as a BA helps her to identify with and communicate effectively with business users for developing and conducting UAT as well as working with them as product owners
- Tracy is familiar with a variety of lifecycles and understands the roles and participation required for a project to be successful.
QA Lead
Datacom
12.2022 - 02.2023
- Researched Batch-control and Supply Chain Management business processes
- Analysed relevant business requirements, created tests accordingly, and maintain the traceability matrix to ensure test coverage
- Performed the functional testing for each release
- Raised and tracked defects if any.
QA Lead
Datacom
01.2022 - 11.2022
- Created the test plan for the entire project
- Contributed to the refinement of user stories including the definition of acceptance criteria
- Identified test conditions from the user stories and system specifications
- Designed tests that can be used for functional testing and regression testing
- Performed functional testing, compatibility testing, integration testing, and regression testing
- Worked along with the SMEs for user acceptance testing (UAT)
- Managed defects and produce the test reports.
Test Consultant
Planit
01.2020 - 12.2021
- Created the test plan for the entire project
- Contributed to the refinement of user stories including the definition of acceptance criteria
- Identified test conditions from the user stories and system specifications
- Designed tests that can be used for functional testing and regression testing
- Performed functional testing, compatibility testing, integration testing, and regression testing
- Worked along with the SMEs for user acceptance testing (UAT)
- Managed defects and produce the test reports.
Test Consultant
Planit
06.2021 - 08.2021
- Produced test strategy, test plan, and other key testing-related documentation
- Provided best practice testing methods for large-scale data and financial-based test and sampling activity, including determining key rationale and acceptance criteria
- Performed quality assessments on test activities on behalf of the Programme Steering Group
- Provided testing advice for the DHB program team
- Supported and reviewed test activities with the HAC Programme Manager.
Test Consultant
Planit
01.2021 - 04.2021
- Produced the integration testing plan
- Guided the integration test team to perform the testing
- Communicated with the integration development team on schedule, release, and defects
- Monitored test progress and produced test reports.
Test Consultant
Planit
08.2020 - 01.2021
- Worked with SMEs to prepare tests for each migration stage
- Tracked test progress and managed defects
- Prepared test summary report
- Conducted the sign-off session crossing.
Product Owner
GOGO Technology
01.2019 - 12.2019
- Analyse business models and requirements of food-delivery companies
- Mine meta-data collected from client applications with ELK tools to optimize system features
- Lead crossing teams to analyse business requirements
- Prioritize, assign, and track development tasks - Manage delivery quality.
Senior Business Consultant
China Power Information Technology Co
07.2016 - 06.2017
- Manage IT service department which focuses on enterprise financial management solutions
- Lead team members to develop the independent intellectual property system, named SG Financial Cloud, which is an innovation and extension of the ERP solution
- Engage and implement a series of projects in the banking and financial domain.
Project Manager
IBM
12.2012 - 06.2016
- Produce CBOD solution delivery guidelines align with the IBM package implementation method
- Engage in a series of core banking implementation and consulting projects
- Manage projects with traditional waterfall and/or agile methods.
Business Consultant
IBM
09.2010 - 11.2012
- Communicate with SMEs and marketing department to ensure the features of the new generation solution can meet the marketing requirements
- Build data models and data warehouse based on FSDM
- Analyse the new features of the CBOD solution, especially the Product Factory module, and produce the requirement specification with UML diagrams
- Produce proposals, demonstrate CBOD solution, and provide suggestions on business transformation to the bank customers.
Business Consultant
IBM
06.2009 - 08.2010
- Communicate with SMEs and marketing department to ensure the features of the new generation solution can meet the marketing requirements
- Build data models and data warehouse based on FSDM
- Analyse the new features of the CBOD solution, especially the Product Factory module, and produce the requirement specification with UML diagrams
- Produce proposals, demonstrate CBOD solution, and provide suggestions on business transformation to the bank customers.
Business Analyst
China Greatwall Technology Group
03.2001 - 05.2009
- Elicit and analyse business requirements
- Produce business requirement specifications
- Propose solutions together with business transformation suggestions.
Education
Post Graduate Diploma - Information Technology
Whitireia Community Polytechnic
Skills
- Microsoft Dynamics D365
- Microsoft Office products
- Oracle
- MS SQL Server
- Confluent Cloud
- Business Transformation
- Government
- Banking
- Financial
- ERP
- CRM
- ECommerce
- Project Management Professional (PMI Certified)
- ISTQB Certified
- Agile Methodologies
- Business Analysis
- Enterprise/Portfolio Quality Assurance
- Test Strategy
- Test Management
- Release Management
Certification
- ISTQB Foundation Certificate in Software Testing - ISTQB
- Advanced Level Test Manager (CTAL) - ISTQB
- Advanced Level - Test Automation Engineering (TAE) - ISTQB
- Project Management Professional (PMP)
Career Overview
- Senior QA Lead, Datacom, Kiwibank Transformation - Borrow Programme, 04/2023, Present
- QA Lead, Datacom, PGW Dynamics 365 Project, 12/2022, 02/2023
- QA Lead, Datacom, Kiwibank Tipu Project, 01/2022, 11/2022
- Test Consultant, Planit, PGW eCommerce Project, 01/2020, 12/2021
- Test Consultant, Planit, CDHB Holiday Act Compliance Remediation Project, 06/2021, 08/2021
- Test Consultant, Planit, Kathmandu Global ERP and POS Project, 01/2021, 04/2021
- Test Consultant, Planit, Airways Border Control Network Project, 08/2020, 01/2021
- Product Owner, GOGO Technology, Software Development Department, 01/2019, 12/2019
- Senior Business Consultant, China Power Information Technology Co, IT Services Department, 07/2016, 06/2017
- Project Manager, IBM, IBM Core Banking Solution Next Generation, 12/2012, 06/2016
- Business Consultant, IBM, JS RCCB Core Banking System Delivery Project, 09/2010, 11/2012
- Business Consultant, IBM, CCB Marketing Risk Management Project, 06/2009, 08/2010
- Business Analyst, China Greatwall Technology Group, Software Development Department, 03/2001, 05/2009
Personal Information
Title: Senior QA Lead
Projects
Senior QA Lead, Datacom, Kiwibank, TIPU SME 1st Project and Transformation Borrow Programme, Created organizational test strategy that details the software delivery process, test processes, and deliverables. Presented test strategy to ICT CIO, project manager, and head of application services. Mentored and trained new testers on the team. Designed End-to-End tests regarding the lending origination and loan repayment business processes. Coordinated SRE, engineers, and testers crossing multiple squads to perform the E2E testing. Monitored test progress and produced test reports. QA Lead, Datacom, PGW, Dynamics 365 Project, Researched Batch-control and Supply Chain Management business processes. Analysed relevant business requirements, created tests accordingly, and maintain the traceability matrix to ensure test coverage. Performed the functional testing for each release. Raised and tracked defects if any. Test Consultant, Planit Testing, PGW, PGW eCommerce Project, Created the test plan for the entire project. Contributed to the refinement of user stories including the definition of acceptance criteria. Identified test conditions from the user stories and system specifications. Designed tests that can be used for functional testing and regression testing. Performed functional testing, compatibility testing, integration testing, and regression testing. Worked along with the SMEs for user acceptance testing (UAT). Managed defects and produce the test reports. Test Consultant, Planit Testing, Canterbury District Health Board (CDHB), Holiday Act Compliance Remediation Project, Produced test strategy, test plan, and other key testing-related documentation. Provided best practice testing methods for large-scale data and financial-based test and sampling activity, including determining key rationale and acceptance criteria. Performed quality assessments on test activities on behalf of the Programme Steering Group. Provided testing advice for the DHB program team. Supported and reviewed test activities with the HAC Programme Manager. Test Consultant, Planit Testing, Kathmandu, Global ERP and POS Project, Produced the integration testing plan. Guided the integration test team to perform the testing. Communicated with the integration development team on schedule, release, and defects. Monitored test progress and produced test reports. Test Consultant, Planit Testing, Airways, Border Control Network Project, Worked with SMEs to prepare tests for each migration stage. Tracked test progress and managed defects. Prepared test summary report. Conducted the sign-off session crossing. Product Owner, GOGO Technology, Software Development Department, Analyse business models and requirements of food-delivery companies. Mine meta-data collected from client applications with ELK tools to optimize system features. Lead crossing teams to analyse business requirements. Prioritize, assign, and track development tasks - Manage delivery quality. Senior Business Consultant, China Power Information Technology Co, IT Services Department, Manage IT service department which focuses on enterprise financial management solutions. Lead team members to develop the independent intellectual property system, named SG Financial Cloud, which is an innovation and extension of the ERP solution. Engage and implement a series of projects in the banking and financial domain. Project Manager, IBM, Core Banking Solution Next Generation, Produce CBOD solution delivery guidelines align with the IBM package implementation method. Engage in a series of core banking implementation and consulting projects. Manage projects with traditional waterfall and/or agile methods. Business Consultant, IBM, JS RCCB Core Banking System Delivery Project, Communicate with SMEs and marketing department to ensure the features of the new generation solution can meet the marketing requirements. Build data models and data warehouse based on FSDM. Analyse the new features of the CBOD solution, especially the Product Factory module, and produce the requirement specification with UML diagrams. Produce proposals, demonstrate CBOD solution, and provide suggestions on business transformation to the bank customers. Business Analyst, China GreatWall Technology Group, Software Development Department, Elicit and analyse business requirements. Produce business requirement specifications. Propose solutions together with business transformation suggestions.
Timeline
Senior QA Lead
Datacom
04.2023 - Current
QA Lead
Datacom
12.2022 - 02.2023
QA Lead
Datacom
01.2022 - 11.2022
Test Consultant
Planit
06.2021 - 08.2021
Test Consultant
Planit
01.2021 - 04.2021
Test Consultant
Planit
08.2020 - 01.2021
Test Consultant
Planit
01.2020 - 12.2021
Product Owner
GOGO Technology
01.2019 - 12.2019
Senior Business Consultant
China Power Information Technology Co
07.2016 - 06.2017
Project Manager
IBM
12.2012 - 06.2016
Business Consultant
IBM
09.2010 - 11.2012
Business Consultant
IBM
06.2009 - 08.2010
Business Analyst
China Greatwall Technology Group
03.2001 - 05.2009
Post Graduate Diploma - Information Technology
Whitireia Community Polytechnic
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