Motivated by community and tangible impacts over a 21 year career in the New Zealand Police, I thrive in roles where attention to detail and adaptability are paramount. Having achieved the rank of Superintendent, I have held a number of senior leadership positions across several Districts and Service Centres for New Zealand Police providing me with a wide breadth of knowledge and experience working with people and operational experience and leadership.
Overview
11
11
years of professional experience
Work History
Director – Workforce Management
New Zealand Police
, New Zealand
01.2022 - Current
National Manager position providing governance and oversight of NZ Police workforce management
Including developing and implementing recruitment and retention strategies, analysing workforce data, and collaborating with various stakeholders to address workforce challenges and optimise resource allocation through effective deployment and safe rostering practices for the 10,000 deployable staff
Lead and manage four teams who provide workforce management services for nearly 5000 Service Centre staff, who are the super-users of Kronos providing technical expertise and administrative services, and build, test and maintain organisation strings in the system
This team ensures the mandated training requirement for our sworn Police staff is maintained to ensure compliance levels are met
Provide strategic advice and guidance to Executive leaders (including the Police Commissioner) on enterprise and technology solutions and workforce management practices
This included significant restructures in Tamaki Makaurau, the Commissioner’s Executive Realignment and Police College.
Centre Manager – Central Emergency Communications Centre (CECC)
New Zealand Police
, New Zealand
02.2020 - 01.2022
Responsible for 180 staff, including seven Commissioned Officers (Inspectors) as direct reports
Lead an extremely diverse group ranging in ages from 19 – 70, length of service and backgrounds including Call Takers that contribute one third of all national 111 emergency call demand to Police (approx
350k annually per Centre), and Dispatchers that cover three Policing Districts
I ensured Quality Assurance was performed frequently to ensure policy, command and control, response, and advice was being achieved in alignment to agreements and the correct information was being given to assist with resolution
Lead and promote the health and safety of people, our Centre, our processes and wellbeing of our people in a high paced, high demand, and extremely stressful environment
One initiative I implemented was the delivery of a Mental Health First Aid package to help our people and leaders out in self recognising changes in themselves and observing in others.
Deployment Manager – Eastern District and Royal New Zealand Police College (RNZPC)
New Zealand Police
, New Zealand
07.2015 - 01.2020
Responsible for Eastern District Command Centre, Workforce Management, Workplace Assessments, which oversaw the deployment and redeployment of our people across the district
I also held the portfolio of District Recruitment Lead ensuring our recruitment pipeline was maintained
This included initial attraction, successful competition of requirements for Police College, and their first two years of employment with New Zealand Police
A number of strategies were identified and implemented to increase our success rate of applicants which saw an increase from 8% right up to a 25% success rate
Lead the prevention and reassurance phase across Hawke’s Bay following the March 19 terrorist attacks
I was responsible for the initial safety response across Hawke’s Bay immediately following the terrorist attack
Following on from this, I worked in collaboration with other leaders within the community through reassurance activities, patrols, and communication.
OC Station / Response Manager
New Zealand Police
Taupō/Tūrangi, New Zealand
08.2012 - 06.2015
Developed an aligned, coordinated working relationship with Council Licensing Inspector and Health Promoter from Toi Te Ora Public Health
In partnership we reduced alcohol harm related incidents in the township, decreased calls for emergency services, and reduced alcohol related offending within the Taupo township
Co-chair of Emergency Services Coordinated Committee (ESCC) and Hazardous Substance Technical Liaison Committee (HSTLC) in Taupo area which engaged with key stakeholders within Taupo and Rotorua including other Emergency Services, Councils, Health providers, and other critical response capabilities
Our mandate was to improve response through collaboration and partnership
Implemented a new progressive roster for the Response group to improve our service and manage the wellbeing of our people
This involved a review, including demand, accessibility and wellbeing of our people, and community trust and confidence.
Education
Enhancing Leadership -
Otago University
Pan Pacific Workforce Planning Conference -
Brisbane, Australia
Diploma in Contemporary Policing -
Victoria University
Diploma in Exercise Science (including Organisation Management) -
Central Institute of Technology
Skills
Stakeholder management
Governance
Presentations
Demonstrated leadership
Commitment to Te Ao Maori
Values based
Service Delivery
Workstream management
Demonstrated operational experience and competence
Staff Development
Budget Control
Strategic Planning
References
Referee details can be provided upon request.
Timeline
Director – Workforce Management
New Zealand Police
01.2022 - Current
Centre Manager – Central Emergency Communications Centre (CECC)
New Zealand Police
02.2020 - 01.2022
Deployment Manager – Eastern District and Royal New Zealand Police College (RNZPC)
New Zealand Police
07.2015 - 01.2020
OC Station / Response Manager
New Zealand Police
08.2012 - 06.2015
Enhancing Leadership -
Otago University
Pan Pacific Workforce Planning Conference -
Brisbane, Australia
Diploma in Contemporary Policing -
Victoria University
Diploma in Exercise Science (including Organisation Management) -
Central Institute of Technology
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