Harata H. MacGregor
Flaxmere,HKB
Summary
Dedicated housekeeper with proven expertise at Rush Cottage Ltd, excelling in sanitation procedures and inventory management. Recognized for enhancing guest satisfaction through meticulous cleaning techniques and effective communication. Committed to maintaining high standards of cleanliness and organization, ensuring a welcoming environment for all guests.
Overview
11
11
years of professional experience
1996
1996
years of post-secondary education
Work History
Housekeeper
Rush Cottage Ltd
Havelock north , Hastings
02.2015 - 10.2025
- Maintained cleanliness and organization of guest rooms and common areas.
- Managed laundry operations, ensuring timely washing and folding of linens.
- Sanitized bathrooms, kitchens, and high-touch surfaces daily.
- Assisted with inventory management of cleaning products and supplies.
- Collaborated with team members to uphold housekeeping standards.
- Reported maintenance issues promptly to ensure guest satisfaction.
- Followed safety protocols while using cleaning tools and chemicals.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Education
Hastings Girls High School
Hastings , Hastings Skills
- Cleaning techniques
- Sanitation procedures
- Inventory management
- Equipment operation
Timeline
Housekeeper
Rush Cottage Ltd
02.2015 - 10.2025
Hastings Girls High School