HARDIK ARORA
Senior Room Attendant
Auckland,AUK
Summary
Energetic Housekeeper for national hotel chain offering outstanding communication and social skills. Real problem-solver thriving in both team-focused and individual work environments. Consistently meets room completion goals ahead of pace and above standards.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Senior Room Attendant
Hotel Britomart
Auckland, Auckland
04.2023 - Current
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Housekeeping Team Leader
Balfin Group Of Hospitality
Albania, Vlore
11.2021 - 01.2022
- Completed schedules, shift reports, and other business documentation.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
Minibar Attendant
Varu By Atmosphere
Maldives , Male
11.2019 - 07.2021
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Responded to guest requests for assistance, toiletries, and personal care items.
Room Attendant
Hilton Ras Al Khaimah Resort & Spa
Ras Al Khaimah , United Arab Emirates
08.2017 - 11.2019
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Housekeeping Room Attendant
The Oberoi Group Of Hotels
Gurgaon , Haryana
08.2016 - 08.2017
- Responded to requests from patrons for linens and toiletries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Education
Bachelor Of Hotel Management And Catering - B.sc
R.I.G Institute of Hotel Management
K.m Public School Bhiwani 10.2014 - 10.2017
Skills
Lost and found procedures
Maintenance reports
Inventory and supply
Materials storage
Documentation
Housekeeping
Hospitality industry
Timeline
Senior Room Attendant
Hotel Britomart
04.2023 - Current
Housekeeping Team Leader
Balfin Group Of Hospitality
11.2021 - 01.2022
Minibar Attendant
Varu By Atmosphere
11.2019 - 07.2021
Room Attendant
Hilton Ras Al Khaimah Resort & Spa
08.2017 - 11.2019
Housekeeping Room Attendant
The Oberoi Group Of Hotels
08.2016 - 08.2017
Bachelor Of Hotel Management And Catering - B.sc
R.I.G Institute of Hotel Management
10.2014 - 10.2017