Hare Pupuke
Auckland,New Zealand
Summary
Dynamic project management expert with established success in events industry., excelling in operations management and team leadership. Proficient in managing client relationships, I consistently deliver high-quality outcomes on time and within budget, fostering a collaborative environment that drives success and innovation.
Overview
14
14
years of professional experience
Work History
CO-FOUNDER & DIRECTOR
Toiora Productions
Auckland
12.2024 - Current
- Company Overview: Event Management and Production Company
- Oversee content development for event and conference agendas.
- Align creative and innovative technical production services to give life to clients' vision for event.
- Deliver event to highest quality within set budget and tight timeframes.
- Assess event success and identified improvement areas through client feedback.
- Coordinated itineraries, managed scheduling, and rehearsal timings.
- Produce contracts and invoices for events.
- Manage relationship with clientele and networks.
- Event Management and Technical Production Company
- Managed budgeting and resource allocation for multiple simultaneous productions.
- Led team meetings to align goals and resolve project challenges collaboratively.
SENIOR PROJECT LEAD
Auaha Events
Auckland
11.2023 - 11.2024
- Provide strong project management, setting milestones and deadlines to ensure a successful outcome.
- Collaborate with our clients and the Auaha team to ensure event projects and operations stay on track.
- Manage robust operational and administration systems and processes that provide quality support for our clients.
- Monitor each project plan to ensure the event is being delivered on time according to plan, providing for contingency.
- Monitor risk management plans to ensure risks are identified early and project plans are adjusted accordingly.
- Lead the team to deliver Auaha events on time and within budget.
- Negotiate costs and contracts with suppliers to ensure the best value while maintaining high-quality standards.
- Manage and monitor budgets, ensuring financial goals are met and resources are allocated effectively.
- Implement, maintain, and improve management systems to support the team and ensure smooth delivery of each event or project.
- Write and review standard operating procedures to document all processes as they relate to event management and delivery.
OPERATIONS & TRAINING MANAGER
Auckland Live
02.2020 - 08.2023
- Company Overview: A Senior Leadership role within the Technical Production business unit of Auckland Live
- Responsible for leading the team of Technical Managers and some 30+ staff to deliver an outstanding level of service to all clients - both internal and external of the Technical Production Department.
- A large focus is placed on development, the role has responsibility for ensuring all technical staff are adequately trained and qualified in the various roles and disciplines associated with technical delivery of theatre, corporate and performing arts events.
- Management, leadership and overall running of the day-to-day activities of the event delivery aspect of the Technical Production Team.
- Development of structured training for all technical managers, technicians and trainees and ensuring training is delivered to industry standard or better on a continuous basis.
- Oversight of the fortnightly roster to ensure the most economical use of resources and identifying and minimising fatigue.
- Develop a strong 'Team Culture' across the technical departments.
- Ensuring the delivery team(s) are working in a safe manner and that all H&S requirements are being met or bettered.
- Timely and regular team meetings ensuring open communication about Auckland Live issues and the creation of a problem-solving environment with relevant stakeholders.
- Ensure department is run within budget.
- A Senior Leadership role within the Technical Production business unit of Auckland Live
EVENT MANAGER (Voluntary)
Corporate Conference Events
01.2014 - Current
- Developing and planning key concepts in line with the overarching theme of a 5 day conference.
- Managing supplier and contractor relationships.
- Hosting special guests artists.
- Building and leading a team of technical experts.
- Preparing rehearsal schedules, run sheets and programs.
- Anticipating possible issues as well as on the spot problem solving where required.
- Setting, coordinating, communicating and maintaining timelines and priorities.
- Providing leadership, motivation, direction and support to team.
- Prepared, monitored and maintained event budgets.
- Establishing pipeline of business.
LEARNING SUPPORT ADVISOR
Skills Active Aotearoa
Auckland
03.2014 - 02.2020
- Nurturing and growing key relationships in the Recreation, Sport, Fitness and Nga Mahi a Rehia sectors.
- Mentoring trainees and facilitating workshops and group discussions.
- Developing and understanding the desired outcome for individuals and workplaces and matching the relevant pathway and qualifications to meet the needs.
- Supporting trainees through their learning experience, helping to overcome barriers and challenges resulting in the successful completion of their qualifications.
- Establishing strategy to best meet Skills Active Aotearoa business objectives.
- Monthly report writing to outline trainee outcomes and progress.
- Operate within allocated budget.
BANKING ADVISOR
BNZ
Newmarket, Manurewa
03.2011 - 03.2014
- Promote and sell BNZ's products and services to both new and existing customers through the art of pleasant, engaging and deliberate conversation.
- Develop and strengthen existing customer relationships to ensure future business targets can be met.
- Proactively identify customers for cross sales and migration to other sectors within BNZ.
- Ensure own professionalism and ethical behaviour in actions through compliance with external legislation, BNZ standards and internal operation policies and procedures.
- Assist the Manager in ensuring exceptional service is delivered by the team and that every customer is treated with professionalism and integrity.
- Work with Local networks to establish Maori Iwi Banking products and services.
Education
New Zealand Sports Academy Graduate -
New Zealand Sports Academy
Wellington, NZ12.2000
National Certificate in Fitness Lv3 -
New Zealand Sports Academy
Wellington, NZ12.2000
NZQA Interpersonal Communication Level 2 -
New Zealand Sports Academy
Wellington, NZ12.2000
NZQA Service Sector - Core Skills Level 3 -
New Zealand Sports Academy
Wellington, NZ12.2000
NZQA Recreation Facility and Resource Design and Management Level 3 -
New Zealand Sports Academy
12.1999
Higher School Certificate -
Te Aute College
12.1997
Skills
- Operations management
- Project management
- Facilitation and training delivery
- Training program design
- Staff management
- Visionary leadership
- Event planning and management
- Technical proficiency in audiovisual equipment and production requirements
- Excellent written and verbal communication skills
- Attention to detail
- Client relationship management
- Budget development and management
- Process improvement strategies
- High-level decision-making
- Team building
References
Can provide upon request
Timeline
CO-FOUNDER & DIRECTOR
Toiora Productions
12.2024 - Current
SENIOR PROJECT LEAD
Auaha Events
11.2023 - 11.2024
OPERATIONS & TRAINING MANAGER
Auckland Live
02.2020 - 08.2023
LEARNING SUPPORT ADVISOR
Skills Active Aotearoa
03.2014 - 02.2020
EVENT MANAGER (Voluntary)
Corporate Conference Events
01.2014 - Current
BANKING ADVISOR
BNZ
03.2011 - 03.2014
New Zealand Sports Academy Graduate -
New Zealand Sports Academy
National Certificate in Fitness Lv3 -
New Zealand Sports Academy
NZQA Interpersonal Communication Level 2 -
New Zealand Sports Academy
NZQA Service Sector - Core Skills Level 3 -
New Zealand Sports Academy
NZQA Recreation Facility and Resource Design and Management Level 3 -
New Zealand Sports Academy
Higher School Certificate -
Te Aute College
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