Hariansh Jojra
Birkdale,Auckland
Summary
Passionate, driven, spirited and classically trained professional, skilled in building relationships and meeting deadlines. Meticulous in handling details. Quick learner, demonstrated ability to build rapport with clients. Eager to expand financial knowledge and stay updated on industry trends. Flexible in adapting to changing priorities and procedures within the enviroment.
Overview
8
8
years of professional experience
Work History
Assistant Venue Manager
Ahi
CBD, Auckland
01.2023 - 12.2023
- Worked closely with customers and internal development teams to provide on-trend concepts.
- Assisted with interviewing, hiring and training kitchen personnel.
- Directed staff in restaurant kitchen and field to maintain department objectives, standards, guidelines and budget.
- Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
- Established and maintained regular maintenance schedule, keeping kitchen tools and equipment in safely operable condition.
- Leveraged electronic timekeeping system to prepare work schedules and monitor payroll costs.
Front Desk
Logan Brown
Te Aro, Wellington
12.2019 - 12.2022
- Welcomed guests to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Signed for packages, recorded deliveries and distributed to personnel.
- Maintained office equipment, scheduling service to repair issues.
- Drafted professional business documents, spreadsheets and correspondence.
Administrative Assistant
Law Chambers
Jammu, J&K
03.2016 - 05.2017
- Addressed customer queries and complaints in person or via phone to maintain positive relationships and support smooth communications.
- Highlighted financial discrepancies and interfaced with customers to resolve problems and meet diverse needs.
- Assisted in tasks with resolving and correcting disputes.
- Maintained productive relationships with existing customers through exceptional follow-up after service.
- approached customers with consultative mentality to uncover and meet specific requirements.
Education
Level 5 Diploma in Hospitality -
New Zealand Management Academy
01-2019
Certification in Economics -
Ranbir Singh Hr. Secondary School
J&K01-2017
Skills
- Customer Service
- Verbal and Written Communication
- Cost Control and Budgeting
- Motivational Team Management
- Quality Control
- Staff Supervision and Coordination
- Team Leader
- Recordkeeping and Documentation
Affiliations
- Reading and Drawing
- Sports and cooking
Languages
English
Professional
Hindi
Professional
ADDITIONAL INFORMATION
- New Zealand Resident
- Indian Citizen
Timeline
Assistant Venue Manager
Ahi
01.2023 - 12.2023
Front Desk
Logan Brown
12.2019 - 12.2022
Administrative Assistant
Law Chambers
03.2016 - 05.2017
Level 5 Diploma in Hospitality -
New Zealand Management Academy
Certification in Economics -
Ranbir Singh Hr. Secondary School
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