Hari Krishnan Suresh Kumar
Auckland,Auckland
Summary
Dynamic, results-oriented professional with extensive experience in operations management within the supply chain industry, particularly in retail and warehouse environments across New Zealand and India. Proven track record of leading large teams, streamlining operations, and delivering exceptional customer service in fast-paced settings, underscoring a commitment to operational excellence. Rapid advancement from a part-time position to Manager at Woolworths New Zealand highlights strong leadership capabilities and expertise in overseeing departmental functions and online services while ensuring compliance. Equipped with a solid understanding of business principles and a passion for continuous learning, ready to leverage skills in project management and team leadership in the desired role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Manager
Woolworths New Zealand
Cambridge, WKO
12.2025 - Current
- Led cross-functional teams to improve operational efficiency and enhance customer experience.
- Developed and implemented strategic initiatives to optimize supply chain management processes.
- Mentored junior managers, fostering professional growth and enhancing team performance.
- Analyzed market trends to inform product assortment strategies and drive sales growth.
- Collaborated with stakeholders to streamline inventory management systems, reducing waste.
- Spearheaded training programs focused on best practices in customer service and operational excellence.
- Provided strong leadership to enhance team productivity and morale.
Store Operation Specialist
Woolworths New Zealand
Glenfield, AUK
02.2025 - Current
- Managed and optimized store operations, including grocery, produce, meat, and online departments, by leading and empowering team members for efficient execution of tasks.
- Supervised daily processes and team performance to maintain operational excellence and achieve strategic goals.
- Coordinating team members
- Assigning tasks and shifts
Long Life Assistant - Part Time
Woolworths
Greville, Auckland
06.2024 - 02.2025
- Worked part-time while studying, gaining hands-on experience across departments such as grocery, produce, meat, and online. Developed strong teamwork, customer service, and operational skills in a fast-paced retail environment.
- Stocking shelves and replenishing inventory
- Assisting customers
- Maintaining clean and organized aisles and displays
Team Lead
Flipkart India
Banglore, India
06.2022 - 02.2024
Led end-to-end warehouse operations for one of Flipkart's largest facilities, managing a team of nearly 50 staff across inbound, outbound, and inventory departments. Achieved a stock accuracy rate of 97% by implementing daily cycle counts and targeted wall-to-wall audits, and optimized warehouse space utilization across 1.3–1.4 million cubic feet, including the effective management of satellite hubs for peak demand. Skilled in extracting and presenting actionable MIS and performance metrics to senior leadership, and adept in using Excel, PowerPoint, and in-house warehouse management systems for operational planning and improvement. Recognized for strong leadership, analytical abilities, and was awarded a company scholarship for higher studies abroad, reflecting a proven record of trust and performance.
Education
Masters of supplychain Management - Warehouse Operations, Logistics Operations, Procurement
Auckland University of Technology
Auckland, New Zealand01-2025
Skills
- Proficient in Microsoft Office
- Skilled in data management using Google Sheets
- Experienced in creating presentations with Google Slides
- Strategic planning
- Cross-functional collaboration
- Operations management
- Cross-functional team coordination
- Data-driven decision making
- Data analytics
Accomplishments
- Licence Controller Qualification (LCQ)
- NZD Driving License
- Forklift License
- Lean Six Sigma - Green Belt
Certification
Licence Controller Qualification (LCQ),
First Aid and Safety Certification,
NZD Driving License,
Forklift License,
Lean Six Sigma - Green Belt
Languages
English
Native or Bilingual
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Backpacking and Hiking
- I enjoy cooking for friends and family gatherings
- I have a passion for photography and editing photos
- Swimming
Timeline
Senior Manager
Woolworths New Zealand
12.2025 - Current
Store Operation Specialist
Woolworths New Zealand
02.2025 - Current
Long Life Assistant - Part Time
Woolworths
06.2024 - 02.2025
Team Lead
Flipkart India
06.2022 - 02.2024
Masters of supplychain Management - Warehouse Operations, Logistics Operations, Procurement
Auckland University of Technology
INTERESTS
Cricket, Driving, Problem Solving Cases, Swimming
PERSONAL SKILLS
- Proven Leadership: Successfully led and motivated large cross-functional teams to achieve operational excellence in fast-paced warehouse and retail environments.
- Operational Efficiency: Skilled in streamlining end-to-end operations — from inbound and outbound logistics to inventory control — ensuring accuracy, compliance, and productivity.
- Data-Driven Decision Making: Experienced in analyzing performance metrics (MIS) and applying Lean Six Sigma principles to optimize processes and reduce operational errors.
- Customer & Service Excellence: Strong focus on delivering superior customer experiences through effective problem-solving, team coordination, and continuous improvement.