Gouravpreet Singh
Tauranga,BOP
Summary
Resourceful Service Technician known for high productivity and efficient task completion. Specialize in troubleshooting, preventive maintenance, and customer service, ensuring optimal operational functionality. Excel in time management, problem-solving, and adaptability, leveraging these skills to meet and exceed job expectations while maintaining high levels of client satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Technician
Oil Changers BOP
City Center, Tauranga
05.2023 - Current
- Provided detailed written reports to customers regarding any additional services needed or recommended by technicians.
- Ensured that all safety procedures were followed while performing work on customer vehicles.
- Instructed customers on proper care for their vehicle's engine oil system.
- Performed oil changes on various vehicles, including cars, trucks, and SUVs.
- Performed routine maintenance tasks such as replacing air filters and checking battery life.
- Identified worn out parts during inspections and advised customers accordingly.
- Stocked shelves with supplies such as motor oils, filters, fluids, antifreeze.
- Drained motor oil, changed oil filters and greased chassis fittings.
- Reviewed work orders and discussed with supervisors.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Performed routine maintenance on vehicles including changing oil and transmission fluid.
Automotive Technician
BP Workshop Te Puke
Te Puke, Tauranga
02.2023 - 04.2024
- Performed drive ability tests on vehicles after repairs were completed.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Welded, soldered and fabricated parts to complete skilled services.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Estimated costs of vehicle repair.
Customer Service Representative
Gull
Mount Maunganui, Tauranga
01.2022 - 11.2022
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries via phone, email, and chat.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Fruit Packer
Seeka Limited
Mount Maunganui, Tauranga
03.2020 - 06.2020
- Checked and packed fresh fruits according to quality standards.
- Ensured that all packaging materials were properly sealed and labeled correctly.
- Sorted and graded fruit based on size, shape, color, and texture.
- Inspected fruit for ripeness or spoilage prior to packing.
- Cleaned work area to ensure food safety regulations were met.
Education
Light Automotive Level 3 - Automotive Mechanics
Toi Ohomai
Tauranga11-2022
High School Diploma -
Otumotai College
Tauranga11-2021
Skills
- Customer Service
- Quality Assurance
- Diagnostic Testing
- Troubleshooting and diagnosis
- Hand tool knowledge
- Attention to Detail
- Valid Driver's License
- Mechanical abilities
- Service Reports
- Problem and Issue Resolution
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Professional
Affiliations
- I play volleyball for a semi professional club.
- Regularly go to the gym.
- Love to play Video games, Draw and enjoy music.
Certification
- New Zealand Certificate in Automotive Engineering (Level 3)
- NCEA Level 3
- NZ Drivers License
References
References available upon request.
Timeline
Service Technician
Oil Changers BOP
05.2023 - Current
Automotive Technician
BP Workshop Te Puke
02.2023 - 04.2024
Customer Service Representative
Gull
01.2022 - 11.2022
Fruit Packer
Seeka Limited
03.2020 - 06.2020
Light Automotive Level 3 - Automotive Mechanics
Toi Ohomai
High School Diploma -
Otumotai College
- New Zealand Certificate in Automotive Engineering (Level 3)
- NCEA Level 3
- NZ Drivers License
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