Harkiran Salh (Kiran)

· Overall responsibility and management of harvest department.

· Overseeing 60 permanent staff and contractors as required.

· Delivering harvest strategy to pickers and assisting supervisors in training new staff.

· Implementing and enforcing safety protocols and procedures to ensure a safe working environment.

· Maintaining high level of Quality Control.

· Seamless communication through daily phone calls and emails with vendors and various departments within the company.

· Responsible for discussing any picker's wage related issues to the Office manager.

· Preparing weakly rosters and communicating to the staff.

· Managing and recording of absenteeism lateness and illness.

· Communicating staff performances on weekly basis.

· Managing stock inventory by efficient inventory control systems and regular stock audits to optimize stock levels.

· Provide administrative support to the management team and cleaning staff, including scheduling appointments, coordinating meetings, and handling correspondence.

· Maintain and update client databases, ensuring accurate and up-to-date information for scheduling and invoicing purposes.

· Assist in the preparation of cleaning service proposals, contracts, and agreements for clients.

· Coordinate with cleaning staff to ensure timely completion of cleaning jobs and address any scheduling conflicts or issues that may arise.

· Manage incoming calls, emails, and inquiries from clients, suppliers, and staff, and provide timely and professional responses.

· Handle billing and invoicing processes, including generating invoices.

· Maintain office supplies inventory and place orders as needed to ensure smooth operations.

· Assist in recruiting, hiring, and on boarding new cleaning staff, including conducting interviews, processing paperwork, and coordinating training sessions.

· Organize and maintain office filing systems, records, and documentation in a systematic and efficient manner.

· Overall responsibility and management of designated production areas (Greenhouse, Pack room or Dispatch).

· Coordinate with sales and production teams to prioritize orders and allocate resources efficiently.

· Supervising the production areas, providing guidance, training, and performance feedback to staff to ensure optimal performance.

· Implementing and maintaining dispatch schedules, ensuring on-time deliveries and meeting customer expectations.

· Conducting quality checks on outgoing orders to ensure accuracy, completeness, and compliance with customer requirements.

· Addressing any issues or concerns related to dispatch operations, delays, damages, or customer complaints, and resolve them promptly.

· Utilizing dispatch software and systems to track orders, monitor delivery progress, and generate reports.

· Creation, execution and completion of the production plan in all the departments.

· Managing of the integrated pest management system throughout the greenhouses.

· Managing the irrigation and nutrient programs in the greenhouses.

· Managing and ordering of raw materials including purchasing and stock rotation.

· Responsible for staff management program, including hiring, induction, staff scheduling and staff productivity.

• Overlooking mushroom harvest/yield for the week
• Treating the diseases in Growing rooms and getting it ready for the next Flush
• Responsible for the induction of new employees with current Health and Safety and employment legislation
• Training new employees in Growing room as well as re-training old staff to meet company productivity targets
• Day to day supervision & management of team members within the specific workgroup
• Efficient weekly preparation of the roster for the harvesting department
• Effective interdepartmental communication
• Resolving workplace disputes and overlooking breach of other company policies or procedures.