Summary
Overview
Work History
Education
Skills
Details
References
Timeline
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Harley Ferris

Auckland,New Zealand

Summary

Honest and Dedicated. A hardworking and trustworthy person with a strong work ethic who is willing to do more than my share. Hands on, organized and dependable I enjoy working within a team as someone who is able to listen and follow direction as well as someone who is able to contribute and manage multiple priorities with a positive attitude. Physically strong and disciplined with a heart to help, I have an inbuilt passion to serve others before myself and the desire to work to help and protect others by making use of the skills and attributes I have in totality. With a variety of different work experiences, I have acquired and brought forth a range of skills while learning about what drives me. I have found I am in my strongest elements when I can help others in need and in this place I find not only fulfillment and purpose but fearlessness also. It is what drives me. I strive to be the best at what I set my mind too and hold myself with integrity and honor while respecting all others around me. A people person with an inbuilt sense of empathy and the ability to sympathize with others.

Overview

15
15
years of professional experience

Work History

Fireproofer

Cake Commercial Services
06.2021 - 11.2022
  • Responsible for the installation and planning of fire protection systems to slow and impede the spread of fire throughout buildings to protect those within
  • Creating fire cells and barriers in the event of a fire by installing fireproof structures and coatings
  • Working as part of a team while also on my own initiative accomplishing project deadlines and targets within allocated times, this role was fast paced and required an intricate eye to detail and quality, productivity and safety to ensure all work met not only passed but super-ceded quality assessments
  • Quality is priority with this role as it ensures the safety of others
  • After three months I was given sole charge of my own site at the Heritage Hotel in Auckland city where the responsibility and planning of all fireproofing structures and and work done on the site was assigned to myself.

Debt collector & Private Investigator

Intercoll
06.2017 - 05.2021
  • Extensive traveling, nationwide tracing and initiating payment arrangements in an empathetic and socially responsible manner
  • This role requires one to be both cultured, respectful and empathetic
  • I tailored a more personal approach to gain relationships with debtors and avoid conflict when needed as well as deescalating any potentially harmful situations
  • This role required an understanding of people as well as backbone, the right attitude regarding respecting others as well as empathy
  • Responsible for maintaining and servicing work cars, plotting nationwide trips (one week out of Auckland per month) and office admin
  • Core values of the company were Respect, Empathy, Teamwork and Excellence.

Retention Advisor

Your Insurance (Australia and New Zealand)
10.2014 - 05.2017
  • Phone based only role with success centered solely around communication to increase the loyalty of customers by retaining business
  • Being able to listen intently to the needs of customers and gaining understanding by asking questions and finding appropriate solutions within a smaller space of time, saving policies where customers may have already committed to other companies by finding a solution to regain their loyalty
  • In many instances it came down to customer experience over saving money.

Personal Trainer

Anytime Fitness Henderson
04.2013 - 09.2014
  • Taking the approach of life coach over just a fitness trainer by developing deeper rapport and relationships with clients and finding the deep reasons for their goals
  • Transforming not only their bodies but also their lifestyles with a human and personable approach
  • It was here I was invited to be the sole personal trainer at the gym and had a strong client base ensuring the well being and development of not only clients but non clients also
  • Helping to eliminate bad habits not only dietary and supporting life goals by not only advising and prescribing customized fitness and nutritional plans but being available for support.

Aviation Security Officer

AVSEC
08.2007 - 09.2012
  • Full time International and domestic
  • Core duties were the screening and searching of passengers, flight crew and airport staff
  • Undertaking security patrols and escorts
  • Deescalating and preventing situations and collaborating with other agencies eg Customs within the airport both International and domestic
  • Working closely with government and border agencies to improve the safety of aviation and passengers
  • Gained valuable experience within the airport community and functions.

Education

Mental Health And Addictions Certificate Level 4

NZMA
Auckland
05.2024

Health And Fitness Level 4 - Personal Trainer

NZIS
Auckland
07.2023

Auckland Grammar School
01.2003

Skills

  • Adaptability
  • Ability to Work in a Team
  • Ability to Work Under Pressure
  • Excellent Communication Skills
  • Attention to detail
  • Problem Resolution
  • Organization and Time Management

Details

Auckland, 021534164, harleyjamesferris@hotmail.co.nz

References

Available on request

Timeline

Fireproofer

Cake Commercial Services
06.2021 - 11.2022

Debt collector & Private Investigator

Intercoll
06.2017 - 05.2021

Retention Advisor

Your Insurance (Australia and New Zealand)
10.2014 - 05.2017

Personal Trainer

Anytime Fitness Henderson
04.2013 - 09.2014

Aviation Security Officer

AVSEC
08.2007 - 09.2012

Mental Health And Addictions Certificate Level 4

NZMA

Health And Fitness Level 4 - Personal Trainer

NZIS

Auckland Grammar School

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Harley Ferris