Harman Arora
Auckland,Manukau
Summary
To gain experience & knowledge by working with a dynamic and growth-oriented organization, one that encourages me to contribute usefully & offers opportunities to learn & expand my horizon
Overview
8
8
years of professional experience
1
1
Certification
Work History
Appliance Service Engineer
Axial Appliances Servicing And Parts
08.2021 - Current
- Ensure appliance are properly serviced and tagged as per required standards
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Streamlined workflow processes for faster issue resolution, collaborating effectively with cross-functional teams.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
Crew Member- Part Time
SUBWAY®Restaurants
07.2020 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Patent Research Analyst
Signicent Information Solutions LLP
01.2016 - 04.2018
- Handling projects like Patent Portfolios, Benchmarking, Prosecution and Litigation, Office Actions, Landscape searches, State-of-the-Art searches, Patentability searches, FTO searches, Invalidation searches, Infringement searches, and many more such services.
- Assisted in the development of strategic patent portfolios, reinforcing company''s competitive advantage within the industry.
- Supported legal teams with comprehensive patent analyses, enabling informed decision-making in intellectual property disputes.
- Identified potential licensing opportunities through thorough review of existing patents and technology trends.
Education
Graduate Diploma - Mechatronics Engineering
Manukau Institute of Technology
Manukau, NZ05.2021
Bachelors of Engineering - Mechanical Engineering
Panjab Univeristy
India08.2018
Skills
● Excellent verbal and written communication skills
● Strong work ethic organized and with effective time management skills
● Ability to prioritize multiple tasks and responsibilities
● Profound ability to plan and schedule activities effectively
● Excellent problem-solving skills
- System Design
- Schematic reading
- Project Estimation
- Design development
● Computer skills like Microsoft word, excel and Power Point combined with statistical skills
Certification
NZ Practising Licence
Electrical Workers Registration Board
Registration Class: Electrical Appliance Serviceperson (Endorsed to Disconnect and Connect)
Reg No. EASQ 002087
EXP Date: 31 May 2024
Databases Tools Used
AutoCad ,Solidworks, MIcrosoft excel, Powerpoint LexisNexis TotalPatent, PatBase, Questel Orbit, Thomson Innovation, WIPS.
Hobbies and Interests
- Volleyball
- Basketball
- Keeping updates about the world of Mechanical, Mechatronics & Intellectual property rights.
References
Available on request
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Appliance Service Engineer
Axial Appliances Servicing And Parts
08.2021 - Current
Crew Member- Part Time
SUBWAY®Restaurants
07.2020 - Current
Patent Research Analyst
Signicent Information Solutions LLP
01.2016 - 04.2018
Graduate Diploma - Mechatronics Engineering
Manukau Institute of Technology
Bachelors of Engineering - Mechanical Engineering
Panjab Univeristy
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