HARMANBIR KAUR
Auckland,AUK
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Reliance Retail Store
Amritsar, India
11.2021 - 01.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Bachelor of Commerce -
Saroop Rani Government College
Amritsar, India2018
Skills
- Customer Service
- Sales Expertise
- Stock Management
- Positive and Professional
- Multi-Task Management
Languages
English
Punjabi
Hindi
Additional Information
- References: Available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Customer Service Representative
Reliance Retail Store
11.2021 - 01.2023
Bachelor of Commerce -
Saroop Rani Government College
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