Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harmani-Leijade Turei-Claydon

Beachlands,AUK

Summary

I am a hardworking and motivated individual with experience in customer service, event catering, and operational support. I excel in organization, communication, and thriving under pressure in fast-paced environments Committed to delivering outstanding customer experiences, I focus on understanding customer needs, resolving issues efficiently, and fostering positive interactions. My ability to work with diverse groups and uphold high standards ensures customer satisfaction and loyalty. I bring a results-driven, customer-focused approach to every role and aim to contribute to an organization that values quality, reliability, and attention to detail.

Overview

3
3
years of professional experience

Work History

Catering Assistant

Mailemani
01.2024 - 12.2024
  • Coordinated and executed catering services for events hosting 150+ attendees, ensuring a positive and seamless experience for clients and guests.
  • Maintained professionalism and excellent customer service throughout events, addressing any on-the-spot issues efficiently.
  • Food Safety Compliance: Followed proper food handling, storage, and hygiene practices to maintain food safety standards.
  • Workplace Safety: Adhered to health and safety regulations, including proper use of kitchen equipment and protective gear.

Crew Member

McDonald's Restaurant
03.2023 - 12.2023
  • Delivered high-quality customer service by addressing customer inquiries, resolving complaints, and ensuring satisfaction.
  • Maintained food safety and quality standards while upholding the company's high service expectations.
  • Supported a customer-focused environment by consistently meeting performance targets and contributing to team success.
  • Worked front counter, drive-thru, and other areas.
  • Took orders, prepared meals, and collected payments.

Stock Assistant

Countdown Seeds Programme
06.2022 - 12.2022
  • Maintained a clean and safe working environment by adhering to company health and safety standards at all times in the stock room.
  • Efficiently worked in freezer conditions to stock and organize frozen goods.
  • Consistently met or exceeded performance metrics related to inventory accuracy, order fulfillment speed, and overall stock assistant responsibilities.
  • Maintained effective team member communication.
  • Worked quickly and effectively to complete tasks while minimizing exposure to low temperatures.

Commercial Participant

ACC
01.2022 - 11.2022
  • Participated in commercial projects, showcasing adaptability, onscreen presentation skills, and the ability to perform under direction.
  • Demonstrated effective communication and collaboration in a high-pressure production environment.


Education

High School Diploma -

Vision College
Auckland, NZ
12-2024

Te Wharekura O Mauao
Tauranga, NZ
12-2023

Skills

  • Customer Service: Skilled in delivering excellent service, resolving inquiries, and ensuring satisfaction
  • Communication: Strong verbal and written skills for effective customer and team interactions
  • Teamwork: Proven ability to collaborate and contribute to shared goals
  • Adaptability: Quick to adjust to challenges and develop practical, customer-focused solutions
  • Time Management: Experienced in multitasking and meeting deadlines in fast-paced environments
  • Attention to Detail: Precise in inventory management, visual displays, and operational standards

Timeline

Catering Assistant

Mailemani
01.2024 - 12.2024

Crew Member

McDonald's Restaurant
03.2023 - 12.2023

Stock Assistant

Countdown Seeds Programme
06.2022 - 12.2022

Commercial Participant

ACC
01.2022 - 11.2022

High School Diploma -

Vision College

Te Wharekura O Mauao
Harmani-Leijade Turei-Claydon