Harmeet Kaur
68 Longford Park Drive Takanini,AUK
Summary
At Karmaa Ltd Trade Depot, I excelled as a Dispatcher, adeptly managing high-stress situations and ensuring efficient delivery coordination. My expertise in dispatch software and exceptional customer service skills led to improved data tracking and seamless service transitions. I specialized in route planning and customer relations, significantly enhancing operational workflow and client satisfaction.
Overview
1
1
year of professional experience
Work History
Dispatcher
Karmaa Ltd Trade Depot
Onehunga, AUK
02.2024 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Education
Diploma Of Computer Science -
Global Tech
Amritsar India05.2021
Bachleor Of Fashion Designing -
Khalsa College For Women
Amritsar India 12.2019
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Customer Relations
- Schedule Management
- Updating logs
- Route Planning
- Customer Relationship Management
- Route Navigation
- Routing orders
- Service Coordination
- Work Order Management
- Closing tickets
- Service planning
- Customer Service
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Dispatcher
Karmaa Ltd Trade Depot
02.2024 - Current
Diploma Of Computer Science -
Global Tech
Bachleor Of Fashion Designing -
Khalsa College For Women