Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harmony McGregor-Mana

Auckland,Henderson

Summary

Hard working, honest and reliable front of house waiter with experience in event security and house keeping, bringing skills in customer service, table setting, food and beverage service and preparations. Maintains focus and positive attitude in stressful situations and high paced environments.

Overview

5
5
years of professional experience

Work History

Wait Staff Member

The Great Catering Company
04.2022 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Beverage top ups during wedding ceremony services, birthday celebrations and social gathering events
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.

Senior Wait Staff Member

Ferrin Staffing
06.2022 - 10.2022
  • I was trained to do house keeping for a month at The Parnell Hotel where my job was to change linen and re make beds, topping up tea and coffee stations, vacuum clean hotel apartment floors, sanitize bench tops and tables.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Cultivated warm relationships with regular customers.

Event Security Guard

Red Badge Security
03.2020 - 11.2022
  • Permitted entry with escort for approved persons into secure locations.
  • Increased attendee confidence in event safety through visible presence and proactive engagement with guests regarding their concerns or questions about security measures in place.
  • Coordinated with emergency medical services during incidents requiring medical attention, ensuring prompt response and support for affected individuals.

Kitchen Hand

The Third Hand
08.2019 - 10.2021
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Loaded dishes, glasses and tableware into dishwashing machines.

Education

Middle School West Auckland
Auckland, NZ

Waitakere College
Henderson, NZ

Graduated Level 2 in Salon Skills -

Cut Above Academy
Auckland, NZ
12.2023

Skills

  • Cleaning and sanitizing
  • Customer Service
  • Food and Beverage Safety Standards
  • Reliable and Responsible
  • Table Monitoring and Turnover
  • Hospitality service expertise
  • Team Player
  • Adaptable and Flexible
  • Table setting knowledge

Timeline

Senior Wait Staff Member

Ferrin Staffing
06.2022 - 10.2022

Wait Staff Member

The Great Catering Company
04.2022 - Current

Event Security Guard

Red Badge Security
03.2020 - 11.2022

Kitchen Hand

The Third Hand
08.2019 - 10.2021

Middle School West Auckland

Waitakere College

Graduated Level 2 in Salon Skills -

Cut Above Academy
Harmony McGregor-Mana