Harpreet Dhadda
Warehouse Admin
Auckland
Summary
Enthusiastic, client-oriented person with first-hand experience in building and maintaining relationships with clients. Detail oriented, with great oral and written communication skills. I like to do challenging work as well as smart work, by incorporating my organizational and multitasking abilities. Knowledge of Microsoft Office and awareness of other digital channels available. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
WAREHOUSE ADMINSTRATION
DHL SUPPLY CHAIN
10.2022 - Current
- Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
- Maintain detailed records of inventory levels and order history
- Process and track returns, including documentation and restocking
- Collaborate with the transportation department to schedule and coordinate shipments.
- Managed warehouse operations and verified proper shipment procedures.
- Ensure all administrative tasks are completed in a timely and efficient manner to support the warehouse's overall operations.
- Contribute to maintaining high levels of inventory accuracy to improve operational efficiency
- Generate reports summarizing cycle count results and actions taken.
- Enhanced warehouse efficiency by implementing inventory management systems.
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Enhanced customer satisfaction by addressing and resolving inquiries and complaints in a timely manner.
- Processes urgent orders upon special request from clients, ensuring timely and accurate fulfillment
- Balanced multiple priorities simultaneously while maintaining a strong focus on delivering superior service experiences for each client interaction.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Consistently met or exceeded personal performance targets, achieving company KPIs and objectives while maintaining high customer satisfaction. Contributed insights and updates during Monthly Business Review (MBR) meetings.
CASHIER
HARVEY NORMAN
02.2022 - 09.2022
- Operate cash register and handle cash, credit, and check transactions with accuracy
- Maintaining knowledge of current sales and promotions, product warranty options, and payment options
- Respond to customer inquiries and provide information on products and services
- Maintain a clean and organized work area
- Process returns and exchanges
- Provide exceptional customer service, build customer loyalty and referral
- Utilize GEM Merchant Portal for inventory management and sales reporting
- Sort and ship online orders in a timely manner.
CLINIC ASSISTANT
AMAX LASER CLINIC
12.2020 - 02.2022
- Administered and maintained daily front office operations, including greeting clients, responding to phone calls, and performing billing tasks with 100% accuracy
- Scheduled appointments
- Greeted visitors and made them comfortable while waiting for their appointments
- Sorted incoming messages and sending reminder text
- Sold products
- Processed orders and resolved customer and billing issues
- Practiced problem solving on a regular basis
- Maintained the clinic up to high health and safety standards.
SENIOR SUPERVISOR
ELITE SERVICES NZ LTD
01.2020 - 01.2021
- Accomplish department objectives by managing staff, planning, and evaluating department activities
- Interact with clients directly to understand their needs and get a clear idea of the services they require
- Manage all scheduling, staffing, and hiring associates to ensure that personnel are highly skilled and competent
- Maintain high standard of results
- Work alongside staff to keep facilities clean and handle special clients who need additional service
- Trained and supervised all new hires.
Education
English, Math, And Digital Skills -
Future Skills Academy - Auckland
Advance Diploma in Aesthetics in Hair Design - undefined
Orane Beauty Institute - Punjab, India
Bachelor of Science in Information Technology 1st year - undefined
Punjab Technical University - Punjab, India
Diploma in Computer Applications - undefined
JSJ Computer Centre - Punjab, India
Skills
- Proven ability to handle high-volume transactions
- Strong communication skills
- Proficient in POS systems
- knowledge of GEM Merchant Portal
- Excellent customer service
- Strong organizational skills
- Ability to work well under pressure
- Experience in sorting and shipping online orders
- MS Office
- Cycle counting
- Job Planning
- Safety Precautions
- Logistics and Transportation
- Data Entry
- Knowledge of Telnet and Oracle
References
On request
Timeline
WAREHOUSE ADMINSTRATION
DHL SUPPLY CHAIN
10.2022 - Current
CASHIER
HARVEY NORMAN
02.2022 - 09.2022
CLINIC ASSISTANT
AMAX LASER CLINIC
12.2020 - 02.2022
SENIOR SUPERVISOR
ELITE SERVICES NZ LTD
01.2020 - 01.2021
English, Math, And Digital Skills -
Future Skills Academy - Auckland
Advance Diploma in Aesthetics in Hair Design - undefined
Orane Beauty Institute - Punjab, India
Bachelor of Science in Information Technology 1st year - undefined
Punjab Technical University - Punjab, India
Diploma in Computer Applications - undefined
JSJ Computer Centre - Punjab, India
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