HARPREET GUJAI
Manukau,AUK
Summary
To work in a fast faced and challenging environment involving tremendous learning which stretches one’s thoughts and enables one to acquire piercing business insights adding value to the company and as a consequence, to the individual.Highly motivated sales associate with extensive customer service and sales experience. Store Manager with 5 year cash handling and customer service experience in a grocery retail environment. Excellent communication skills and attention to detail.
Overview
12
12
years of professional experience
Work History
Car Detailer
Armstrong Mercedes Benz Botany
09.2024 - Current
- Grooming and cleaning New and Used Vehicles to ensure all are in immaculate condition.
- Dealership Cleaning.
- Washing and vacuuming of vehicles for our customers and company vehicles.
- Customer drop-offs and pick-ups along with ensuring our courtesy vehicles are clean and ready for use
- Organisation of yard and movement of vehicles
- Provided customers with information about their vehicle's condition prior to detailing work being completed.
- Removed tar spots, tree sap and bird droppings from exterior surfaces using special cleaning solutions.
- Applied protective sealant coating on painted surfaces after thorough cleaning.
- Maintained detailed records of all services performed on each vehicle.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Served clients with on-site detailing services at businesses and homes.
- Restored headlights by applying special cleaning solutions that removed yellowing caused by UV exposure.
- Assisted in training new detailers on techniques and company procedures.
- Managed inventory of cleaning supplies and equipment, ensuring availability for tasks.
- Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
Owner
Xtreme Car Detailing Studio
01.2019 - Current
- Dealing with customers, Managing staff, Price negotiating, Detailing and buffing cars/bikes, Wrapping cars, Modification of cars, Giving ideas for upgrading car interior and exterior, Designing car seat covers, Online and offline marketing, Convincing customers, Financial Account handling
- Online and offline Marketing
- Targeting customers with special deals
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Analyzed market trends to identify new business opportunities.
- Provided direction and guidance to employees.
- Set pricing structures according to market analytics and emerging trends.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Forecasted customer demand to set prices or credit terms for goods or services.
SPICE BAZAAR-INDIAN GROCERY STORE
02.2014 - 11.2017
- Offered product samples, answered questions and helped customers find items, Refilled and rotated items on shelves to maintain well-stocked inventory, Scanned shelves and product cases for expired stock and discarded outdated or spoiled items, Weighed and labeled products, Reported on weekly sales to management, Maintaining daily temperature records for Fridge, Freezer and Pie Warmer, Verified all deliveries against invoices and completed shortage and overage reports, Developed knowledge about products and sales items to answer shoppers questions, Conducted weekly sales meetings with team members to establish merchandising, sales and profit objectives, Maintained an atmosphere of enthusiastic customer service, Collaborated on hiring and termination decisions with management, Managed customer flow and backed up lines to reduce checkout wait time, Maintain clean, neat and properly stocked check stand area, 4 years retail and sales experience, 1 year experience of Money Gram & Lotus foreign exchange (overseas money transfer), More than 2 years experience of Western Union Money Transfer ( Official Agent )
SHAHI INDIAN CUISINE
11.2013 - 05.2014
- Answered telephone calls and responded to inquiries, Cleaned and inspected galley equipment, kitchen appliances, and work areas, Cleaned and organized eating, service, and kitchen areas, Cleaned garbage cans with water or steam, Greeted each customer with friendly eye contact, Swept and scrubbed floors, Cleaned work areas, equipment, utensils, dishes, and silverware, Cleared and re-set tables at conclusion of each guest meal, Provided excellent customer service, Home delivery
Education
National Diploma in Business Management (Level 5 & Level 6) -
Internetonal college Of New Zealand Auckland
11-2015
High School Diploma -
Hindu College
Punjab, India 03-2011
Skills
- Customer-focused
- Store management
- Quick learner
- Strong communication skills
- Strong math skills
- Microsoft Excel
- Strong work ethic
- Employee training
- Opening and closing procedures
- Extensive food/beverage knowledge
- Detailing Interior and exterior of Vehicle
- Kitchen management
- On time and reliable
- Retail sales experience
- Able to work in continuously-standing position for eight or more hours
Timeline
Car Detailer
Armstrong Mercedes Benz Botany
09.2024 - Current
Owner
Xtreme Car Detailing Studio
01.2019 - Current
SPICE BAZAAR-INDIAN GROCERY STORE
02.2014 - 11.2017
SHAHI INDIAN CUISINE
11.2013 - 05.2014
National Diploma in Business Management (Level 5 & Level 6) -
Internetonal college Of New Zealand Auckland
High School Diploma -
Hindu College
Languages
- ENGLISH
- HINDI
- PUNJABI
References
- Silky - Valet driver and CSO at Auckland Airport ( 0226835895 )
- Yadwinder- Owner Select Pizza ( 0212024367 )
Disclaimer
I hereby declare that the information given is correct to the best of my knowledge and belief. I understand that any wrong information will make liable for dismissal forthwith.
References
- Monesh - WOF Inspector and Technician at Armstrongs Botan- ( 02904346496 )
- Yadwinder- Owner Select Pizza Manurewa ( 0212024367 )
Languages
- ENGLISH
- HINDI
- PUNJABI
- GUJRATI
Similar Profiles
SeungHeon HanSeungHeon Han
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea
Aaron OadeAaron Oade
Sales Manager/Finance Manager at Mercedes Benz of AustinSales Manager/Finance Manager at Mercedes Benz of Austin
Eiyanni AdamsEiyanni Adams
Service Advisor at Mercedes Benz of Virginia BeachService Advisor at Mercedes Benz of Virginia Beach
GURNAM SINGHGURNAM SINGH
Architectural Technician at Professional Design Services LimitedArchitectural Technician at Professional Design Services Limited
PARAVJOT KAURPARAVJOT KAUR
Customer Service Specialist at ASB Bank LtdCustomer Service Specialist at ASB Bank Ltd