Harpreet Kaur
Hamilton,WKO
Summary
Dedicated Support Worker from HZCL, excelling in providing emotional support and daily living assistance. Demonstrated success in enhancing client wellness and independence through empathetic relationship building and effective time management. Skilled in medication administration and crisis intervention, significantly improving client engagement and safety.
Overview
6
6
years of professional experience
Work History
Community Support Worker
Access Community Health
04.2024 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
- Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
- Facilitated access to community resources for clients, improving their quality of life and independence.
- Enhanced team collaboration and service coordination by participating in regular multidisciplinary team meetings.
- Developed and maintained strong, supportive relationships with clients to promote mental health and emotional well-being.
- Maintained detailed and confidential client records, ensuring compliance with privacy regulations and organizational policies.
- Monitored and reported on client progress, adjusting support plans to meet evolving needs.
- Facilitated group activities that promoted social interaction and skill development among clients.
Caregiver
Hildar
08.2019 - 03.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Completed regular check-ins and progress report for each client.
Caregiver
Geneva Healthcare
05.2019 - 08.2019
Healthcare Assistance
Senate Nursing Bureau
03.2019 - 05.2019
- Connected families with community resources, enabling access to vital services such as counseling, educational support, and healthcare assistance.
- Continuously sought opportunities for professional growth and development by attending workshops, trainings, or seminars to stay current on best practices within the field of direct healthcare assistance.
- Contributed to advancements in healthcare practices by participating in research studies and sharing findings at industry conferences or meetings.
- Reduced appointment wait times by efficiently managing schedules and coordinating with other healthcare professionals.
- Collaborated with healthcare professionals to ensure accurate and timely delivery of medical equipment for optimal patient care.
- Promoted effective communication between patients, family members, and healthcare team members while respecting confidentiality guidelines.
- Maintained up-to-date knowledge of healthcare industry trends and changes affecting ER admissions processes.
- Actively participated in quality improvement initiatives focused on improving overall healthcare delivery within the facility''s surgical intensive care unit.
Life Plus
Caregiver
12.2018 - 03.2019
- Advocated on behalf of individual resident interests when collaborating with other team members during interdisciplinary care meetings.
- Collaborated with interdisciplinary teams to create personalized care plans for each resident.
- Stayed current on industry best practices through ongoing professional development opportunities such as training seminars or conferences related specifically toward Life Enrichment Aide responsibilities.
- Assisted in physical therapy sessions, supporting residents in achieving their mobility goals.
- Enhanced residents'' quality of life by developing and implementing diverse recreational activities.
- Improved emotional well-being for residents by providing one-on-one support and companionship.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Participated in team meetings and staff training sessions.
- Provided emotional support and companionship to clients.
- Preserved patient safety by following safety protocols.
- Helped clients to maintain independence and quality of life.
- Developed and implemented individual care plans tailored to needs of each client.
- Developed and implemented activities to improve clients' quality of life.
- Coordinated appointments with medical professionals.
- Assisted clients with physical therapy exercises.
- Monitored and reported any changes in clients' physical and mental health.
Education
Graduate Diploma In Health Studies Level 7 - Healthcare
Toi Ohomai Institute of Technology
Rotorua, BOP11.2018
Skills
- Behavioral support
- Disability awareness
- Transportation assistance
- Individualized support
- Data entry and reporting
- Client needs assessments
- Recreational activities
- Health promotion
- Nutrition support
- Housing assistance
- Personal care assistance
- Problem-solving
- Decision-making
- Time management
- Active listening
- Interpersonal communication
- Relationship building
- Teamwork and collaboration
- Multitasking
- Excellent communication
- Emotional awareness
- Conflict resolution
- Team building
- Written communication
- Program planning
- Teamwork
- Problem-solving abilities
Timeline
Community Support Worker
Access Community Health
04.2024 - Current
Caregiver
Hildar
08.2019 - 03.2024
Caregiver
Geneva Healthcare
05.2019 - 08.2019
Healthcare Assistance
Senate Nursing Bureau
03.2019 - 05.2019
Life Plus
Caregiver
12.2018 - 03.2019
Graduate Diploma In Health Studies Level 7 - Healthcare
Toi Ohomai Institute of Technology
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