HARPREET SINGH

• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
• Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
• Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
• Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
• Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
• Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
• Assisted clients in managing medications, ensuring adherence to prescribed treatments.
• Conducted regular assessments of client needs, adjusting support plans to better serve them.
• Improved client independence with structured life skills training.

• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Kept clients engaged in social networks and communities for personal health and growth.
• Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
• Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
• Collaborated with other professionals to plan and coordinate care for clients.

• Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
• Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
• Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
• Conducted regular safety checks within the residential facility, identifying potential hazards and addressing them promptly.
• Enhanced residents'' quality of life by providing personalized care and support tailored to individual needs.
• Maintained accurate documentation of resident progress, incidents, and communication with family members or guardians.
• Helped build important life skills such as cooking and cleaning.
• Provided transportation assistance for residents attending appointments or community outings as needed.
• Collaborated with interdisciplinary teams to ensure comprehensive and coordinated care for residents.
• Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
• Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Transported patients between rooms and appointments or testing locations.
• Facilitated personal hygiene management, feeding and ambulation.
• Prevented cross-contamination by cleaning and sterilizing equipment.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Documented patient information and care activities in electronic health record.

• Drove clients safely to social activities and appointments.
• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
• Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
• Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
• Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.

I attended my first placements in Mental Health service this was my first practical learning being a Support worker in Mental Health. My experience here was different from what I learned in the past job and internship.

• I met clients with Complex Mental Health issues learned about their diagnosis causes gained an excellent understanding of various mental health disorders.
• In addition I also met clients with Addictions issues with longer history of substance abuse. I learned about how they started, their current situation and how they are making a change to recover.
• Apart from learning about the clients this job is more about keeping oneself stable and professional in order to provide good quality of care.

• Managed challenging behaviors through crisis intervention techniques while maintaining a calm demeanor during high-stress situations.
• Provided safe and nurturing environments for children, ensuring their physical, emotional, and psychological needs were met.
• Participated in ongoing professional development opportunities to stay current on best practices in child support work.
• Gained experience of working with children specifically with Autism spectrum disorder.

• Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
• Lifted patients using appropriate equipment in accordance with moving and handling policy.
• Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
• Observed patient skin conditions and reported findings to registered nurse.
• Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
• Maintained clean environment with due consideration to health and safety issues and infection control policy.
• Arranged bedding and cushions to enhance patient comfort in bed and chairs.
• Supported nursing staff with care of incontinent patients and promotion of continence care.
• Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.

This was my second placement at aged care facility. I learned the techniques and procedures already which were required at this jobs.

• Being a trainee my tasks were following the instructions from HCA’s working there at the facility.
• My tasks were cooking including serving meals and cleaning.
• Assisting clients with mobility needs
• Personal care which I learned already from the previous internship but to make myself more confident to work on my own I gained some more knowledge from different senior HCA’s
• Learned how to communicate with old age people usually it was not hard but it was challenging sometimes while dealing with old people particularly diagnosed with Dementia.

This was my first place in the Healthcare facility. I had learn theoretical part of my course at my college. I was placed in the old age facility w where all the old people were leaving with physical and mental health diagnosis. This was a New thing for me as the place where I came from I was not introduced to such kind of facility before.

However I did well and I learned all the necessary skills required to be a good caregiver.