Harriet Fenwick
Wellington,WGN
Summary
Dynamic and dependable professional with a strong background in providing excellent customer service at Mitre 10 Mega. Proven ability to resolve conflicts and enhance customer satisfaction through effective communication and problem-solving skills. Experienced in POS system operations and team collaboration, consistently delivering exceptional service and maintaining a welcoming environment.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Cashier
Mitre 10 Mega
Paraparaumu, Wellington
10.2025 - Current
- Provided excellent customer service by addressing inquiries and resolving issues.
- Maintained clean and organized checkout area to enhance shopping experience.
- Stocked shelves and replenished merchandise to maintain inventory levels.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
Babysitter
Michelle Burns
Waikanae, Wellington
05.2023 - 03.2025
- Communicated regularly with parents about daily activities and needs.
- Developed engaging games and crafts to stimulate creativity and fun.
- Assisting with meals, snacks, and bedtime routines for the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
Volunteer Gift Wrapper
Foodbank
Paraparaumu, Wellington
12.2024 - 12.2024
- Collaborated closely with other volunteers to ensure smooth and excellent service.
- Connected with members of the community.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Processed payments using a cash register system while providing excellent customer service.
- Followed safety guidelines while handling tools and materials for gift wrapping.
Student Work Experience
O’range Hairdressing & Hair Care
Paraparaumu, Wellington
05.2024 - 07.2024
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained cleanliness of the reception area for a welcoming environment.
- Coordinated with team members to ensure smooth daily salon operations.
- Assisted other team members with various tasks as needed.
Education
Paraparaumu College
Paraparaumu , WellingtonSkills
- Customer service
- Effective communication
- Team collaboration
- Time management
- Problem solving
- Conflict resolution
- Organizational skills
- Dependability and reliability
- Gift card handling
- POS system operations
Accomplishments
- Endorsed with Merit at Level 3 NCEA
References
References available upon request.
Timeline
Cashier
Mitre 10 Mega
10.2025 - Current
Volunteer Gift Wrapper
Foodbank
12.2024 - 12.2024
Student Work Experience
O’range Hairdressing & Hair Care
05.2024 - 07.2024
Babysitter
Michelle Burns
05.2023 - 03.2025
Paraparaumu College