Harriet Speedy
Dunedin
Summary
I am a 19-year-old with a strong work ethic and a certificate in personnel management in human resources. I achieved Level 3 NCEA and have been working since the age of 12 to support my family. With over 4 years of experience in cleaning, including roles in hotel housekeeping and commercial cleaning for schools and universities, I am highly efficient, detail-orientated, and safety-conscious. My experience with a temping agency has also helped me develop the ability to quickly adapt to new tasks. I am now seeking part-time work where I can apply my skills and continue to grow professionally.
Overview
10
10
years of professional experience
Work History
All-rounder
Sahara Motels
11.2024 - Current
- Performed data entry tasks into various computer systems accurately and promptly.
- Identified needs of customers promptly and efficiently.
- Answered and directed incoming calls using multi-line telephone system.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Trained new employees to perform duties.
- Cleaned tables and chairs to prepare dining area for next customers.
- Set up dining room to meet hospitality and service standards.
- Performed basic maintenance and cleaning.
House-Keeping Supervisor
Kingsgate / Millennium Hotels
04.2023 - 03.2024
- Performed data entry tasks into various computer systems accurately and promptly.
- Identified needs of customers promptly and efficiently.
- Answered and directed incoming calls using multi-line telephone system.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Trained new employees to perform duties.
- Cleaned tables and chairs to prepare dining area for next customers.
- Set up dining room to meet hospitality and service standards.
- Performed basic maintenance and cleaning.
Housekeeper
Rydges Latimer
10.2021 - 03.2023
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Communicated with customers about requests for additional supplies or cleaning services.
Village Assiantant
Alpine View Lifestyle Retirement Village
01.2015 - 01.2021
- Received and distributed mail, letters and packages.
- Organized and maintained filing systems for documents and records
Education
Level 5 Certificate in Personnel Management & Huma
Careers Academy
Auckland, NZ12-2024
High School Diploma -
Christchurch Girls High School / Te Kura O Hine W
Christchurch11-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Organizational skills
- Active listening
- Organization and time management
- Leadership-skills
- Fast Learner
- Highly motivated
Timeline
All-rounder
Sahara Motels
11.2024 - Current
House-Keeping Supervisor
Kingsgate / Millennium Hotels
04.2023 - 03.2024
Housekeeper
Rydges Latimer
10.2021 - 03.2023
Village Assiantant
Alpine View Lifestyle Retirement Village
01.2015 - 01.2021
Level 5 Certificate in Personnel Management & Huma
Careers Academy
High School Diploma -
Christchurch Girls High School / Te Kura O Hine W
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