Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
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Harris Clow

Mt Albert,AUK

Summary

Dynamic customer and operations support with TravelScoot NZ/AUS, excelling in conflict resolution and sales. Proven track record in enhancing customer satisfaction through effective communication and creative problem-solving. Successfully reorganised warehouse lay out, eliminating external storage needs, showcasing strong attention to detail and reliability in a small team.

Overview

1
1
year of professional experience

Work History

Customer and Operations Support

TravelScoot NZ/AUS
02.2024 - Current
  • Interacted with diverse individuals in person and online to enhance customer relationships.
  • Managed project to reorganise small Auckland warehouse, eliminating need for external storage unit.
  • Developed strong communication and conflict resolution skills to address client needs effectively.
  • Maintained inventory accuracy and performed stock takes through meticulous attention to detail.
  • Demonstrated reliability in attendance and performance as part of a small team.
  • Promoted customer satisfaction by resolving issues with knowledgeable, friendly service.
  • Prioritised and organised tasks to achieve service goals efficiently.
  • Exhibited strong problem-solving abilities, addressing challenges promptly and effectively.

Education

Bachelor of Engineering (Honours) - Mechatronics Engineering

University of Auckland
Auckland, NZ
11-2027

NCEA Levels 1, 2, and 3 - Endorsed with Excellence

Mt Albert Grammar School
Mt Albert
01.2023

Skills

  • Conflict resolution
  • Attention to detail
  • Inventory management
  • Customer service and support
  • Effective communication
  • Analytical thinking
  • Creative problem-solving

Hobbies and Interests

  • Football: Captain of my Auckland United football team
  • Futsal: Play for a social university football team
  • Gaming: Top 6,000 in the strategy game Clash Royale out of 56.1 million monthly players alongside other games
  • Baking: Hobbyist baker who enjoys making cakes and cookies

References

References available upon request.

Timeline

Customer and Operations Support

TravelScoot NZ/AUS
02.2024 - Current

Bachelor of Engineering (Honours) - Mechatronics Engineering

University of Auckland

NCEA Levels 1, 2, and 3 - Endorsed with Excellence

Mt Albert Grammar School
Harris Clow