Harris Clow
Mt Albert,AUK
Summary
Dynamic customer and operations support with TravelScoot NZ/AUS, excelling in conflict resolution and sales. Proven track record in enhancing customer satisfaction through effective communication and creative problem-solving. Successfully reorganised warehouse lay out, eliminating external storage needs, showcasing strong attention to detail and reliability in a small team.
Overview
1
1
year of professional experience
Work History
Customer and Operations Support
TravelScoot NZ/AUS
02.2024 - Current
- Interacted with diverse individuals in person and online to enhance customer relationships.
- Managed project to reorganise small Auckland warehouse, eliminating need for external storage unit.
- Developed strong communication and conflict resolution skills to address client needs effectively.
- Maintained inventory accuracy and performed stock takes through meticulous attention to detail.
- Demonstrated reliability in attendance and performance as part of a small team.
- Promoted customer satisfaction by resolving issues with knowledgeable, friendly service.
- Prioritised and organised tasks to achieve service goals efficiently.
- Exhibited strong problem-solving abilities, addressing challenges promptly and effectively.
Education
Bachelor of Engineering (Honours) - Mechatronics Engineering
University of Auckland
Auckland, NZ11-2027
NCEA Levels 1, 2, and 3 - Endorsed with Excellence
Mt Albert Grammar School
Mt Albert01.2023
Skills
- Conflict resolution
- Attention to detail
- Inventory management
- Customer service and support
- Effective communication
- Analytical thinking
- Creative problem-solving
Hobbies and Interests
- Football: Captain of my Auckland United football team
- Futsal: Play for a social university football team
- Gaming: Top 6,000 in the strategy game Clash Royale out of 56.1 million monthly players alongside other games
- Baking: Hobbyist baker who enjoys making cakes and cookies
References
References available upon request.
Timeline
Customer and Operations Support
TravelScoot NZ/AUS
02.2024 - Current
Bachelor of Engineering (Honours) - Mechatronics Engineering
University of Auckland
NCEA Levels 1, 2, and 3 - Endorsed with Excellence
Mt Albert Grammar School
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