Detail-oriented professional with strong verbal communication and relationship-building skills. Experienced in enhancing customer experiences and supporting team operations, ready to contribute positively to a dynamic work environment.
Overview
3
3
years of professional experience
Work History
Caravan Repair Assistant
Freeway RV Centre
09.2023 - Current
Supported sales team by preparing promotional materials and maintaining up-to-date product knowledge.
Greeted guests in with friendliness and professionalism.
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Assisted manager in all aspects of business operations.
Checkout Operator/Produce Team Member
Woolworths New Zealand
08.2022 - 11.2025
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balances throughout shifts.
Assisted customers with inquiries and resolved issues promptly.
Collaborated with team members to optimize checkout procedures.
Worked flexible schedule and extra shifts to meet business needs.
Trained new employees on checkout operations and customer service standards.
Helped customers complete purchases, locate items, and join reward programs.
Actively listened to customer needs, recommending appropriate products or services when necessary.
Restocked and organized merchandise in front lanes.
Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
Education
New Zealand Certificate in Automotive Engineering - Automotive Engineering
Whitireia Weltec
Petone, NZ
10-2025
Level 3 NCEA -
Tawa College
Tawa, NZ
12-2024
Skills
Team collaboration
Relationship building
Time management
Problem-solving
Attention to detail
Verbal and written communication
Timeline
Caravan Repair Assistant
Freeway RV Centre
09.2023 - Current
Checkout Operator/Produce Team Member
Woolworths New Zealand
08.2022 - 11.2025
New Zealand Certificate in Automotive Engineering - Automotive Engineering