Sandeep Kaur

Deli Assistant Responsibilities:

• Assist customers at the deli counter by taking orders, preparing and packaging food, and offering detailed product information.
• Perform food preparation tasks, including slicing meats and cheeses, making sandwiches, and preparing salads.
• Maintain a clean and hygienic deli area by regularly cleaning surfaces, equipment, and utensils.
• Monitor stock levels and restock deli displays to ensure consistent availability and freshness.
• Deliver friendly and professional customer service, resolving issues, and answering questions confidently.

Checkout Operator Responsibilities:

• Operate POS systems to scan items, process EFTPOS, credit card, and cash transactions accurately.
• Provide fast and courteous service during high-traffic periods.
• Assist with price checks, promotions, and basic customer queries at checkout.
• Maintain a tidy and organized checkout area throughout the shift.

Key Skills Developed:

• Strong communication and customer service skills in both one-on-one and high-volume settings.
• High attention to detail and accuracy, especially in handling food orders and transactions.
• Ability to work under pressure and meet time-sensitive demands.
• Proven teamwork and reliability across multiple departments.
• Organised, responsible, and adaptable in fast-paced retail environments.

• Worked as a casual staff member at BP Gas Station in Linwood, performing various duties including customer service and cashiering.
• Opened the store after training and prepared it for business.
• Set up equipment, ensured adequate stock levels, and conducted thorough cleaning
• Took orders, prepared and served food and beverages, managed the cash register.
• Monitored inventory and restocked items as needed.
• Ensured the cafe remained clean and presentable throughout the day.

• Established and maintained strong customer relationships
• Developed and executed effective sales strategies, achieving sales targets
• Monitored progress of new and existing financial products
• Ensured compliance with AML norms
• Provided advisory services on fund management to corporate and HNI clients
• Supervised day-to-day branch operations
• Managed KYC processes effectively
• Built corporate relationships with other banks
• Advised clients on mortgage and personal loans
• Specialized in Compliance and Audit
• Contributed to revenue growth for the bank

• Managed daily banking operations for diverse customer transactions.
• Supervised team members to ensure compliance with banking regulations.
• Implemented process improvements to enhance customer service efficiency.
• Resolved customer complaints effectively, maintaining high satisfaction levels.
• Monitored account activities to prevent fraud and ensure security measures.
• Maintained records of all operational activities for future reference.
• Prepared monthly progress reports detailing achievements against set targets.
• Worked closely with customers to understand needs and resolve diverse issues.
• Developed and implemented new procedures to improve efficiency of the organization.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.
• Worked with cross-functional teams to achieve goals.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Provided support and guidance to colleagues to maintain a collaborative work environment.