Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Harry Molloy

Auckland,New Zealand

Summary

I'm a 23-year-old Human Resources graduate, looking to further my career in the HRM & management field. I am moving to London on the 19th of February and am incredibly excited to throw myself into corporate world in a new country. I am constantly in pursuit of excellence, and insanely driven to be the best I can at whatever I do, whether that be in the workplace or on the race course. I thrive on working with people and love team environments where we are working towards a common goal or KPI.


Key Results:


- Grew our 'Logistics, White Collar and Mobility' portfolio, alongside my Account Manager, at Sidekicker from 34 MAUs to 47 MAUs in 6 months.

- Reduced churned clients, as a bi-annual metric, by 7%.

- Solely and successfully managed a 4 month merchandising project on behalf of 'Uber New Zealand' - led a team of 5 merchandisers and 1 operations support member.

Overview

3
3
years of professional experience

Work History

Client Services Consultant

Sidekicker
09.2023 - Current
  • Managed a portfolio of > 10 clients (Uber, Lime, DoorDash) ensuring all 'labour-for-hire' needs were met and exceeded.
  • Pro-active and open communication with clients about their painpoints and concerns, reducing churn rate from 24% to 17%.
  • Enhanced client satisfaction by providing efficient and personalized support for account inquiries and issue resolution.
  • Solely responsible for the payroll and time-sheeting of > 20 'Sidekickers'. This included having complete understanding of annual, sick and bereavement leave entitlements.
  • End to end recruitment! Job add creation/posting, screening, interviewing, and selecting the top talents to pass on to our clients for final stage interviews.


Professional Athlete

Rowing New Zealand
04.2023 - 07.2023

Coxswain of the New Zealand U23 Mens Coxed Four that competed at the World Championships in Plovdiv, Bulgaria.

Head AFL KiwiKick Coordinator

AFL NZ
07.2022 - 04.2023
  • Working with children of ages 6 - 14 teaching them core AFL skills and techniques
  • This then developed into coaching as well coordinating multi-school sports and jubilee days
  • Ranging from 30 to 200 young athletes

Programme Lead / Head Coach of the U15 Rowing Program

St Peter's College
08.2021 - 03.2023
  • Developing young men as athletes and as people.
  • Scheduling and logistics for a squad of 18 young men for day-to-day training and 3 - 7 day long regattas.
  • Liaising with the 'Director of Sport' regarding budgeting, training vs school load and key dates in the rowing calender to ensure the athletes were equipped to excel in all areas.

Education

Bachelor of Commerce - Double Major: HRM And Management

The University of Otago
Dunedin, New Zealand
11.2022

Skills

  • Exceptional Communication with Clients
  • Client Relations
  • Account Management
  • Client Support
  • CRM Software
  • Customer Education
  • Sales Proficiency
  • Coaching

Accomplishments

  • Rowed for New Zealand at the World Championships 2023.

References

  • Jack Hill - Account Manager - Sidekicker - +64276429607
  • Reg Ranchhod - General Manager and Operations - AFL NZ - +6421966648

Timeline

Client Services Consultant

Sidekicker
09.2023 - Current

Professional Athlete

Rowing New Zealand
04.2023 - 07.2023

Head AFL KiwiKick Coordinator

AFL NZ
07.2022 - 04.2023

Programme Lead / Head Coach of the U15 Rowing Program

St Peter's College
08.2021 - 03.2023

Bachelor of Commerce - Double Major: HRM And Management

The University of Otago
Harry Molloy