Harshdeep Singh
Paraparaumu,WGN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Sales Team Member (Trade Yard)
Mitre 10 Mega
03.2023 - Current
- Collaborated with team members to develop innovative sales strategies and marketing materials.
- Helped customers locate products and checked store system for merchandise at other sites.
- Adapted quickly to changes in the market landscape, adjusting selling strategies accordingly for optimal effectiveness.
- Used CRM software diligently to track leads, manage contacts, and monitor progress toward sales objectives.
Carpenter
B&B Homes
01.2021 - 01.2023
- Completed installations of building structures, trim, flooring and cabinetry.
- Followed established job site safety regulations and maintained safe and clean work area.
- Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
- Installed drywall, ceilings, trim and fabricated replacement trim and mouldings.
Carpenter Apprentice
RK Construction
01.2021 - 07.2021
- Assisted with movement of materials and equipment to job sites.
- Cut materials according to specifications in preparation for installation.
- Installed and repaired woodwork, millwork and cabinetry under supervision of master carpenter.
- Gained valuable education in residential and commercial building codes.
TELECOMMUNICATIONS TECHNICIAN
Netcomms Ltd
08.2016 - 12.2020
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution
- Set up networks and computers for business and residential customers
- Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies
- Coordinated installation of new users and relocations of existing users
- Installed and configured new devices and system components
- Prepared a variety of different written communications, reports and documents to ensure smooth operations
- Actively listened to customers' requests, confirming full understanding before addressing concerns
Education
Diploma - Computing Level
National Technology Institute
09.2015
Diploma - Information Technology Level
Whitireia Community Polytechnic
08.2014
Skills
- Customer Relations
- Multilingual (English, Hindi, Punjabi)
- Device Installation
- Troubleshooting systems
- System Repair
- Educating customers
- Configuring equipment
- Documenting activities
- Telecommunications
- Hardware and Software
Accomplishments
- Electricity Supply WTC1 : Working near Electricity
- Electrical Supply WTC3 : Working at Heights
- STMS L1 : Traffic Controller
- F endorsement
Timeline
Sales Team Member (Trade Yard)
Mitre 10 Mega
03.2023 - Current
Carpenter
B&B Homes
01.2021 - 01.2023
Carpenter Apprentice
RK Construction
01.2021 - 07.2021
TELECOMMUNICATIONS TECHNICIAN
Netcomms Ltd
08.2016 - 12.2020
Diploma - Computing Level
National Technology Institute
Diploma - Information Technology Level
Whitireia Community Polytechnic
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