HARSHIL SHAH
Wellington,WGN
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Health and Food Safety Compliance Officer
Gilmours Wellington
05.2022 - Current
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
- Reduced the risk of financial penalties by conducting thorough internal audits on a regular basis.
- Streamlined reporting processes for improved efficiency in submitting data to regulatory agencies.
- Kept informed regarding pending industry changes, trends or best practices.
Checkout Manager
Gilmours Wellington
05.2022 - Current
- Participated in hiring processes for new employees, selecting candidates who demonstrated strong potential to excel in fast-paced retail environments.
- Resolved escalated customer complaints professionally, retaining customer loyalty despite issues encountered during their visit.
- Increased employee productivity with regular performance evaluations and targeted coaching sessions.
- Boosted sales revenue, upselling promotional items at the checkout counter.
- Navigated high-pressure situations during peak hours effectively, keeping staff focused on delivering excellent service while maintaining operational efficiency.
Business Development Manager
Gilmours Auckland
07.2021 - 04.2022
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
Inwards Goods Manager
Gilmours Auckland
12.2019 - 07.2021
- Implemented safety protocols in the warehouse, reducing workplace accidents and injuries.
- Conducted regular inventory audits to maintain accurate stock levels and prevent discrepancies.
- Ensured quality control measures were consistently followed by implementing strict inspection procedures.
- Optimized inbound logistics process, reducing lead times and increasing overall efficiency.
- Continuously evaluated warehouse layout design for maximum space utilization and efficient material flow.
- Trained new staff members on internal systems and processes, fostering a positive work environment.
Education
MBA - MARKETING MANAGEMENT AND RESEARCH
Auckland Institute of Studies
Auckland, AUK12.2022
GRADUATE DIPLOMA - MARKETING RESEARCH
Whitireia Polytechnic
Auckland, AUK12.2019
Skills
- Compliance monitoring
- Document review
- Auditing processes
- Internal audits
- Policy analysis
- Risk management
- Project coordination
- Trend monitoring
- Reporting requirements
- Marketing
- Advertising
- Data entry
- Document control
- SAP/Salesforce/Microsoft softwares use
Languages
English
Hindi
Timeline
Health and Food Safety Compliance Officer
Gilmours Wellington
05.2022 - Current
Checkout Manager
Gilmours Wellington
05.2022 - Current
Business Development Manager
Gilmours Auckland
07.2021 - 04.2022
Inwards Goods Manager
Gilmours Auckland
12.2019 - 07.2021
MBA - MARKETING MANAGEMENT AND RESEARCH
Auckland Institute of Studies
GRADUATE DIPLOMA - MARKETING RESEARCH
Whitireia Polytechnic
Similar Profiles
Xavier GatuXavier Gatu
Worker at Gilmours WellingtonWorker at Gilmours Wellington
Meadow RapiraMeadow Rapira
Logistics Manager at Gilmours WellingtonLogistics Manager at Gilmours Wellington
Harshil ShahHarshil Shah
Health and Safety Officer at Gilmours WellingtonHealth and Safety Officer at Gilmours Wellington