Harshpreet Singh
Papatoetoe,New Zealand
Summary
Diligent Desired Position with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
2
2
years of professional experience
Work History
Crew Team Member
Taco Bell
Botany Auckland
11.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining safety and cleanliness standards during food preparation.
- Managed inventory levels, restocking supplies as needed to support continuous operations and minimize downtime.
- Engaged with customers to take orders accurately and provide menu information, enhancing overall dining experience.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Cleaner
Fusion Property Group Ltd
Sylvia Park
06.2025 - 09.2026
- Performed routine cleaning tasks to maintain cleanliness and hygiene standards across properties.
- Operated cleaning equipment efficiently to ensure thorough and effective results.
- Assisted in inventory management by tracking and replenishing cleaning supplies as needed.
- Collaborated with team members to enhance workflow and optimize cleaning processes.
Customer Service Representative
Arora Bakers
Kurukshetra (India)
09.2024 - 03.2025
- Prepared various baked goods following standardized recipes for consistent quality.
- Monitored inventory levels, ensuring timely replenishment of baking ingredients and supplies.
- Assisted in training new staff on baking techniques and kitchen safety protocols.
- Implemented process improvements to enhance workflow and reduce waste in the kitchen.
- Developed seasonal menu items to attract customer interest and increase sales opportunities.
Caregiver
Kinderdine Park Nursing Home and Hospital
- Assisted residents with daily living activities such as hygiene, mobility, and meals.
- Provided companionship, emotional support, and responded to individual care needs.
- Maintained clean and safe living environments and followed workplace health and safety guidelines.
- Supported nursing staff with observations, documentation, and resident wellbeing.
Education
New Zealand Certificate - Health and Wellbeing (Level 5)
Skills
- Personal care and hygiene support
- Communication and teamwork
- Health and safety awareness
- Compassion, patience, and reliability
- Cultural sensitivity and respect
- Strong teamwork
- Cleaning and sanitizing
- Cleanliness standards
- Food preparation
- Kitchen support
- Elderly care
- Dementia care
- Medical record-keeping
- Supportive companionship
- Alzheimer's care
- Mobility assistance
- Behavior redirection
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Full Professional
Timeline
Crew Team Member
Taco Bell
11.2025 - Current
Cleaner
Fusion Property Group Ltd
06.2025 - 09.2026
Customer Service Representative
Arora Bakers
09.2024 - 03.2025
Caregiver
Kinderdine Park Nursing Home and Hospital