HARVENDER KAUR
Flatbush
Summary
Results-driven sales and operation management professional with a proven track record in revenue growth and client relationship management. Skilled in identifying business opportunities, negotiating, scheduling Jobs to team, deposit invoices and implementing strategic sales initiatives. Seeking to apply expertise in customer acquisition to drive business success.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Operation Manager
Prime Electrical
10.2024 - Current
Sales representative
Prime Electrical
01.2023 - 01.2024
- Developed and maintained relationships with business clients, contractors, and individual customers.
- Leading team, managing stock and operation
- Provided expert recommendations on products and services based on client needs.
- Scheduling job to team, deposit invoices, payment follow up and emails.
- Heat Pump and ventilation quotation.
- Ensured seamless client service by collaborating with technicians and customer support team.
- Coordinate with the team and provide training and guidance.
- Update leads from CRM to SIMpro manually if not transferred directly.
- Negotiated pricing contracts with customers to maximize profits.
- Identified customer needs by asking questions and advising on best solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Retail and wholesale
HP enterprises
01.2021 - 01.2023
Education
Master of Commerce -
MJP University
Uttar Pradesh, IndiaSkills
- SIMpro software
- Ms Word
- Ms Excel
- Outlook
- Microsoft 365
- Client Relationship Management
- Sales & Marketing Strategies
- Multitasking
- Customer Service Excellence
- Team leadership
- Job scheduling
- Employee training
Custom
- English, Proficient
- Hindi, Native
- Punjabi, Native
Personal Information
Relocation: Happy to relocate for career growth.
Timeline
Operation Manager
Prime Electrical
10.2024 - Current
Sales representative
Prime Electrical
01.2023 - 01.2024
Retail and wholesale
HP enterprises
01.2021 - 01.2023
Master of Commerce -
MJP University