Harvinder Singh
Papamoa,BOP
Summary
Proven leader with a track record of enhancing customer satisfaction and team productivity at Liquor Center. Skilled in training and mentoring, complaint handling, and safety monitoring. Demonstrated ability to improve marketing strategies and store maintenance, fostering teamwork and collaboration. Expert in task delegation and promoting a results-driven work environment.
Overview
3
3
years of professional experience
Work History
Manager at Liquor
Liquor Center
03.2021 - 06.2022
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new customers and promote business.
Healthcare Support Worker
Access Community Health
01.2023 - 01.2024
- Promoted adherence to facility policies and procedures by modeling professional behavior at all times, ensuring consistent standards across the workplace.
- Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
- Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
- Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Contributed to a positive work culture by supporting colleagues in their duties and offering assistance when needed.
- Kept accurate records for client files and handled related paperwork.
Grocery Manager
Papamoa Spice King
02.2024 - Current
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
Education
Healthcare And Wellbeing -
Ignite College
Auckland, AUK05.2023
Hospitality Managment -
Aspire2 Interlational
Tauranga, BOP10.2022
Skills
- Verbal and written communication
- Training and mentoring
- Complaint Handling
- Task Delegation
- Safety Monitoring
- Store maintenance
- Teamwork and Collaboration
Languages
English
Full Professional
Timeline
Grocery Manager
Papamoa Spice King
02.2024 - Current
Healthcare Support Worker
Access Community Health
01.2023 - 01.2024
Manager at Liquor
Liquor Center
03.2021 - 06.2022
Healthcare And Wellbeing -
Ignite College
Hospitality Managment -
Aspire2 Interlational
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