Summary
Overview
Work History
Education
Skills
References
Websites
Timeline
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HASH ALWEERA

Auckland,AUK

Summary

I'm a highly motivated IT professional looking for the next challenge in the IT field. I have worked up from IT technician level to administrator level and also worked in the IT management level. Now looking again to get into IT Management as I understand my skill set matches with that career path.

Overview

15
15
years of professional experience

Work History

IT Engineer

Mytech NZ Ltd
03.2021 - Current
  • I'm working as an IT Engineer looking after a broad customer base, in their day to day IT needs
  • And also involve in planning, implementing and managing customer projects
  • Handle day to day customer inquires into different matters, supporting them remotely and in person
  • Planning and implementing different projects for customers as per their technology requirements and considering industry standards
  • Create project costing plans, communicating with vendors and other stakeholders
  • Office 365 Teams, SharePoint, Forms and Power Automate experiences, have done different projects for clients
  • New PC, Laptop and Server configuration for clients
  • Cisco Meraki, Sophos firewall and network device management for different clients
  • Unifi controller server Administration
  • Have experience in McAfee, Bitdefender and SentinalOne cloud controllers
  • Familiar with N-able Cove, Datto, Synology and StorageCraft backup solutions
  • Experience in networking technologies WAN, LAN and Wireless

Head of IT

Lotus Foreign Exchange Ltd, NZ
05.2016 - 03.2021
  • I worked as the main contact point for IT related issue and services for the company
  • Also involved in department year to year budgeting
  • Handling projects liaising with third party vendors and other stakeholders
  • Supporting thirty four locations in three countries in technical issues through remote access and if required visit the locations
  • Administration of Cisco Meraki Firewall and Cisco VPN in three countries
  • Administration of the company Currency Exchange software and maintenance
  • Computer system backup scheduling and monitoring
  • Planning, implementing and administration of the Hyper-V servers of the company
  • Company surveillance systems planning, implementing and maintaining
  • Windows update services scheduling and maintaining
  • Coordinate with the outside contractors in various IT related projects.

Assistant Group Network Administrator & Associate Team Leader

Central Hospital Limited, SL
04.2012 - 10.2015
  • I worked as the Team Lead for a help desk team and was looking over the function of IT department
  • Was looking over the IT help desk function and was reporting to a Group Manager
  • Managed and scheduled branch and group wide deployment projects (AD, WSUS, Mcafee)
  • Team leader of team of eleven that ran a 24 x7 operation
  • Was the face of the department in most situations for the internal and external customers
  • Administrated of AD, DNS, WSUS, WDS, PABX, NAS, DHCP and CCTV servers
  • Planned IP structures and subnetting
  • Administrated the company network
  • Firewall (Endian, PfSense) Administration
  • Provided assistance in IT items purchase, contacting the suppliers and coordinating with the procurement department
  • Administrated storage devices, DB and user data backup scheduling
  • Scheduled maintenance plans with coordination with the suppliers.

Trainee in IT Division

Lanka Bell Limited, SL
10.2011 - 04.2012
  • Handled day to day Network and Hardware issues
  • Supported server administrators for day to day implementations
  • Implemented testing servers and testing out given criteria.

Systems Administrator

Fast Cash Financial Services, UK
03.2009 - 04.2011
  • Managed network infrastructure
  • Administrated servers (AD, WSUS, DHCP)
  • Administrated firewall and security systems
  • Attended to day to day IT related issues

Education

Msc in Computer Systems and Networking -

The University of Greenwich, UK
03.2010

Postgraduate Diploma in Computer Systems and Networking -

City of London College, UK
08.2009

Bachelor of Science (Hons) in Business Computing -

University of Wolverhampton, UK
06.2008

BTEC Higher National Diploma -

IDM Computer Studies (Pvt) Ltd (Edexcel), SL
07.2007

Skills

  • IT Management
  • IT budgeting and procurement
  • Project Planning and Implementation
  • Office 365 (Teams, SharePoint, Forms, Power Automate)
  • PC, Laptop, and Server Configuration
  • Cisco Meraki and Sophos Firewall Management
  • McAfee, Bitdefender, and SentinalOne Cloud Controllers
  • N-able Cove, Datto, Synology, and StorageCraft Backup Solutions
  • Networking Technologies (WAN, LAN, Wireless)
  • Help Desk Management
  • Active Directory (AD), DNS, WSUS, WDS, PABX, NAS, DHCP, and CCTV Server Administration
  • Maintenance Planning and Coordination
  • Network and Hardware Troubleshooting
  • Server Implementation and Testing
  • Network Infrastructure Management
  • IT Security Systems Administration
  • Problem Solving
  • Team Leadership
  • Analytical Skills

References

References available upon request.

Timeline

IT Engineer

Mytech NZ Ltd
03.2021 - Current

Head of IT

Lotus Foreign Exchange Ltd, NZ
05.2016 - 03.2021

Assistant Group Network Administrator & Associate Team Leader

Central Hospital Limited, SL
04.2012 - 10.2015

Trainee in IT Division

Lanka Bell Limited, SL
10.2011 - 04.2012

Systems Administrator

Fast Cash Financial Services, UK
03.2009 - 04.2011

Msc in Computer Systems and Networking -

The University of Greenwich, UK

Postgraduate Diploma in Computer Systems and Networking -

City of London College, UK

Bachelor of Science (Hons) in Business Computing -

University of Wolverhampton, UK

BTEC Higher National Diploma -

IDM Computer Studies (Pvt) Ltd (Edexcel), SL
HASH ALWEERA