Hassaan Muhammad
Auckland,AUK
Summary
Experienced retail professional with a strong commitment to excellence in fast-paced environments. Recognized for upholding high standards of in-store presentation and delivering exceptional customer interactions. Reliable team player dedicated to achieving positive outcomes and readily adapting to evolving store requirements. Possesses extensive proficiency in point-of-sale systems and adept at managing inventory control.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Farmer's
09.2023 - 02.2025
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Collaborated with team members to accomplish daily sales goals and improve overall store performance by 15%.
- Educated customers on product features and benefits, leading to informed purchase decisions.
Delivery Driver
Domino's
08.2022 - 02.2023
- Assisted with front-of-house duties, including taking phone orders and managing the POS.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Cultivated warm relationships with regular customers.
Front of House
Chicking
09.2020 - 08.2022
- Enhanced customer satisfaction by implementing effective front of house management strategies.
- Greet customers warmly and provide friendly, efficient service
- Handle cash and card transactions through the POS
- Collaborated with team members to ensure smooth operations
Education
BSc. - Double majoring in Statistics and Psychology
University of Auckland
Auckland, AUK12.2026
Skills
- Bilingual: English and Urdu/ Hindi
- Customer service
- Cash Handling & POS Systems
- Conflict Resolution
- New Zealand Full Driver's Licence
- Punctual and reliable
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Retail Assistant
Farmer's
09.2023 - 02.2025
Delivery Driver
Domino's
08.2022 - 02.2023
Front of House
Chicking
09.2020 - 08.2022
BSc. - Double majoring in Statistics and Psychology
University of Auckland
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