Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hattie Fraser

Mount Maunganui,BOP

Summary

I am a hard-working and trustworthy professional with a strong background in food service and cafe work. I can confidently manage high-volume orders, and completes assignments to meet customer demand and quality expectations.


In addition to this, I am enthusiastic about working alongside others and upskilling myself through trying new things. My outgoing, friendly, and bubbly personality allows me to build strong relationships with colleagues and customers, whilst also being dedicated to the role at hand.

Overview

7
7
years of professional experience

Work History

Family Support Coordinator

Ronald McDonald House Charities
06.2024 - 01.2025
  • Provided emotional support to families during difficult times, displaying empathy and understanding while maintaining professional boundaries.
  • Communicated with families and service providers through regular meetings, progress updates, and detailed reports.
  • Connected families to relevant community resources.

Reference: Jackie Zimanye

0278097928 jackie.zimanye@rmhc.org.nz

Cafe All Rounder

Honey Sundays Cafe
08.2024 - 12.2024
  • Provided a welcoming environment and prompt and friendly service to customers.
  • Supported daily operations by performing cash handling responsibilities accurately and efficiently.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Promoted a positive work environment through clear communication and teamwork among staff members.

Reference: Rikki Kuzmich

0212473697 rikkikuzmich@gmail.com

Cafe Worker

Spongedrop Cakery
02.2018 - 02.2022
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Contributed to team efficiency by cross-training in various roles such as Front of House, dishwasher, and baker.

Reference: Owner of Spongedrop Cakery

Danielle Cubis: 021515139

Kitchen Assistant

University of Otago Halls
02.2022 - 11.2022
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Provided backup support to other staff members during busy periods or staff shortages.
  • Made food according to standard recipes for university students.

Reference: Arana College Kitchen Manager

Brain: 0212795569

Education

Bachelor of Arts - Geography

University of Otago
Dunedin, NZ
08.2024

Skills

  • Relationship Building
  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration

Timeline

Cafe All Rounder

Honey Sundays Cafe
08.2024 - 12.2024

Family Support Coordinator

Ronald McDonald House Charities
06.2024 - 01.2025

Kitchen Assistant

University of Otago Halls
02.2022 - 11.2022

Cafe Worker

Spongedrop Cakery
02.2018 - 02.2022

Bachelor of Arts - Geography

University of Otago
Hattie Fraser