Hayden Blair
Hastings
Summary
With over 10 years experience in Data, Analytics and Technology Products within financial services (Payments, Banking & Insurance) and 7 years in Healthcare, I am an ambitious, fast learning, adaptable individual, with the ability to think outside the box. I excel when applying my problem solving, innovation and communication strengths to deliver business solutions that align to and influence short and long term commercial objectives and strategies. Recognised as a future leader in my previous roles, through colleague management and delivery of award winning data and technology product solutions, I was selected for the Barclays Bank (UK) Aspire leadership programme which enrols the top three percent of Vice President colleagues across the global group. Seeking new challenges innovate leveraging new technology and data transformation solutions.
Overview
21
21
years of professional experience
Work History
Senior Business Analyst
Resero Group
01.2021 - Current
- Company Overview: Information Technology
- Deliver digital roadmap to align, consolidate and enhance platforms across multi-brand business including Enterprise Resource Planning, Customer Relationship Management, Content Management Systems
- Explore and assess existing applications and 3rd party technology which can improve colleague and customer experience, delivering the business case to ultimately driving efficiencies and improve operation throughput
- Lead on the delivery of projects, co-ordinating and gathering internal and external information, working closely with all divisions in the business and external partners
- Deliver data strategy and business transformation through information, move to cloud data warehouse, analytical and machine learning tools
- Information Technology
Data & Analytics Business Partner – Corporate Payments Acquiring
Barclays Bank
01.2020 - 01.2021
- Company Overview: Barclaycard, Barclays Payments
- Conduit between the Business, Sales and the Data & Analytics division for the 2nd largest merchant card processing business (7.2bn transactions per year) in Europe directly supporting the General Manager
- Support business gameplan and commercial objectives through solution recommendations, prioritisation of resource and initiatives
- Work closely across the bank to identify cross platform & business unit data and payment product solutions – ‘connected platforms payments’
- Monetising data through products
- Setting an ambitious vision in an ambiguous market, dealing with data gaps and imperfect tools/data Warehouses/technology
- Influence and manage executives through the delivery journey and work closely with sub divisions to brief requirements across Data Science, Strategic Analytics, Insights, Data Viz, Data infrastructure & Technology
- Solving clients/customers problems or creating new solutions - support Relationship managers in external client facing meetings to identify where the bank could better support through data and product opportunities
- Work and adhere to strict data governance, liaise with Legal, Compliance and Group risk divisions
- Barclaycard, Barclays Payments
Head of Big Data & Optimisation Analytics
Barclays Bank
01.2018 - 01.2020
- Company Overview: Barclaycard, Barclays Payments
- Built a team to expand our ecommerce payment optimisation programme & data/payment products, leveraging transactional data
- Part of virtual delivery team taking in colleagues from across the business
- Key team member for internationally and domestically award winning analytics solutions and data products
- Regular updates and presentations to senior executive colleagues and external corporate clients
- Identified and delivered new data opportunities not previously used in the bank to support new business sales client conversations and enhance existing customer knowledge and solutions
- Build and Identify techniques that can be cross purposed across multiple metrics, cross bank data or business applications
- Built transactional flow, outcomes forecasts and detections used to identify anomalies, patterns and insights to inform client and internal process efficiency solutions on daily transaction level data
- Leverage outputs in new data visualisations via tableau connections
- Awareness of the importance of diversity and inclusion among colleagues, the importance of a team
- Support team members development aspirations and cultivate team ethos
- Selected for 18 month Aspire Barclays leadership programme
- Barclaycard, Barclays Payments
Lead Strategy Analyst – Payment Acquiring
Barclays Bank
01.2013 - 01.2018
- Company Overview: Barclaycard, Barclays Payments
- Deliver strategic and profitability analysis including lifecycle strategies on merchant acquiring back-book and front-book
- Pricing design, proposition, partner and marketing acquisition assessment – NPV modelling
- Reprice strategy and implementation utilising portfolio segmentation and commercial objectives
- Mentor for the graduate and apprenticeship program within the bank
- Barclaycard, Barclays Payments
Senior Customer Value Analyst
Direct Line Group Insurance
01.2011 - 01.2013
- Company Overview: UK’s largest general insurer
- Supporting B2C Motor, Breakdown, Home and Pet insurance at the UK’s largest general insurer
- Utilise strong analytical and problem solving using varying datasets including purchased third party data and a wide range of software programmes – SAS, SQL
- Identify and communicate customer insights to recommend product and profitability opportunities
- Support targeted marketing and product recommender campaigns through analytics and data enrichment
- UK’s largest general insurer
Senior Healthcare Analyst
Dr Foster Intelligence Consulting
01.2009 - 01.2011
Costing and Implementation Analyst
Power Health Solutions Ltd
01.2008 - 01.2009
Business Intelligence - Contractor
Hawke’s Bay District Health Board
01.2007 - 01.2008
- Company Overview: Information Services
- Information Services
Contract Performance Analyst
Capital & Coast District Health Board
01.2006 - 01.2007
- Company Overview: Clinical Support Services
- Clinical Support Services
Data Manager - Contractor
Wellington Medical School
01.2005 - 01.2006
- Company Overview: Department of General Practice
- Department of General Practice
Data & Research Assistant
Otago Medical School
01.2004 - 01.2005
- Company Overview: Department of General Practice
- Department of General Practice
Education
Post Graduate Science Diploma - Chemistry
University of Otago
01.2004
Bachelor of Science - Chemistry
University of Otago
01.2002
Technology Leveraged
- Azure/Cloudera/Hadoop
- Python
- Base SAS and Enterprise Guide
- Microsoft SQL Server Management Studio
- SAP/Oracle Business Objects
- Tableau
Prior Roles
- Senior Healthcare Analyst, Dr Foster Intelligence Consulting (UK), 01/01/09, 12/31/11
- Costing and Implementation Analyst, Power Health Solutions Ltd (UK), 01/01/08, 12/31/09
- Business Intelligence - Contractor, Information Services, Hawke’s Bay District Health Board (NZ), 01/01/07, 12/31/08
- Contract Performance Analyst, Clinical Support Services, Capital & Coast District Health Board (NZ), 01/01/06, 12/31/07
- Data Manager - Contractor, Department of General Practice, Wellington Medical School (NZ), 01/01/05, 12/31/06
- Data & Research Assistant, Department of General Practice, Otago Medical School (NZ), 01/01/04, 12/31/05
Right To Work
New Zealand Citizen
Awards And Publications
- 2020 UK National Technology Awards - Analytics Project of the Year, https://nationaltechnologyawards.co.uk/winners20.php
- 2019 UK National Technology Awards – Analytics Product of the Year, https://nationaltechnologyawards.co.uk/winners19.php
- 2019 CNP Awards - Best International Card Not Present/eCommerce Program, https://www.cardnotpresent.com/cnp-awards-winners-2019?hsCtaTracking=7eda3349-b566-4193-90ea-66dd90a703a9%7C7642a96a-b96f-4bee-b386-3ab8abc6a78e
- British Journal of Clinical Pharmacology, 2005, http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1884935/?tool=pubmed
- Inglis Memorial Prize - Top BSc Student Majoring in Chemistry, 2002, University of Otago, NZ
Timeline
Senior Business Analyst
Resero Group
01.2021 - Current
Data & Analytics Business Partner – Corporate Payments Acquiring
Barclays Bank
01.2020 - 01.2021
Head of Big Data & Optimisation Analytics
Barclays Bank
01.2018 - 01.2020
Lead Strategy Analyst – Payment Acquiring
Barclays Bank
01.2013 - 01.2018
Senior Customer Value Analyst
Direct Line Group Insurance
01.2011 - 01.2013
Senior Healthcare Analyst
Dr Foster Intelligence Consulting
01.2009 - 01.2011
Costing and Implementation Analyst
Power Health Solutions Ltd
01.2008 - 01.2009
Business Intelligence - Contractor
Hawke’s Bay District Health Board
01.2007 - 01.2008
Contract Performance Analyst
Capital & Coast District Health Board
01.2006 - 01.2007
Data Manager - Contractor
Wellington Medical School
01.2005 - 01.2006
Data & Research Assistant
Otago Medical School
01.2004 - 01.2005
Bachelor of Science - Chemistry
University of Otago
Post Graduate Science Diploma - Chemistry
University of Otago
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