Hayden Carey
Hawea,Wanaka
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
General Manager
Dominos Wanaka
Wanaka, Wanaka
12.2022 - Current
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Ensured compliance with local health department regulations regarding food safety standards.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Van Sales Representative
Bidfood
Dunedin, Dunedin
08.2020 - 12.2022
- Resolved customer complaints in a timely manner by providing accurate information and solutions.
- Identified new sales opportunities through market research.
- Advised customers about product features and benefits based on their needs.
- Collaborated with other departments to ensure delivery of products to customers on time.
- Conducted regular inventory checks of product supplies in the van.
- Prepared detailed invoices for each sale transaction accurately.
- Ensured compliance with company policies regarding safety, security, and customer service standards.
- Analyzed customer data to identify trends in purchasing behavior.
- Utilized effective selling techniques to close deals quickly.
- Monitored competitor activities and updated management accordingly.
- Managed stock levels and replenished shelves in van with merchandise.
- Negotiated pricing agreements with vendors for bulk orders.
- Generated reports on sales performance and customer feedback.
- Built trust with customers by consistently delivering high-quality services.
- Attended trade shows and industry conferences as required.
- Developed relationships with potential clients and existing customers.
Front of House Employee
Aurora Cafe
Mosgiel, Dunedin
01.2020 - 08.2020
- Greeted customers and provided friendly customer service.
- Informed customers of daily specials, menu items, and restaurant policies.
- Answered phone calls, took reservations, and answered inquiries.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Checked food quality regularly before serving it to customers.
- Resolved any customer complaints or issues promptly with professionalism.
- Adhered to all health code regulations when handling food items or beverages.
- Enforced safety protocols within the restaurant environment at all times.
Security Supervisor
House Of Hygiene
Dunedin, Dunedin
11.2016 - 01.2020
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
- Recorded required data for incident reports and files.
- Provided security team leadership and contributed to on-call duties.
Education
High School Diploma -
King's High School
Dunedin, NZ10-2014
Skills
- Schedule Management
- Customer Retention
- Quality Management
- Distribution Management
- Operations Oversight
- Client Relations
- Staff Management
- Staff Motivation
- Safety protocol
- Recruitment
- Interpersonal Skills
- Sales expertise
- Team Player
- Sales Analysis
References
References available upon request.
Timeline
General Manager
Dominos Wanaka
12.2022 - Current
Van Sales Representative
Bidfood
08.2020 - 12.2022
Front of House Employee
Aurora Cafe
01.2020 - 08.2020
Security Supervisor
House Of Hygiene
11.2016 - 01.2020
High School Diploma -
King's High School
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