Hayden Holmberg
Tauranga,BOP
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
Work History
Area Manager of Operations
McFall Fuel
04.2017 - Current
- Leadding a team of 20 professional drivers, fostering a collaborative environment to achieve company goals and values.
- Established clear performance expectations, providing regular feedback and support to team members for continuous growth.
- Optimized staff scheduling by analysing workload requirements, without sacrificing service quality or employee satisfaction.
- Empowered team members through professional development opportunities that fostered individual growth as well as team cohesion.
- Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
- Managed maintenance on a fleet of 16 trucks and 4-5 trailers.
- Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
- Led monthly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Conducted regular audits of operational procedures to ensure compliance with industry regulations and company policies.
Operations Support
McFall Fuel
09.2016 - 08.2017
- Complied with systems procedures, business processes and company policies to promote workplace safety and quality.
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Supported operations GM to sustain the BOP operations team
- Supported project teams with resource allocation, scheduling, and other logistical tasks as needed.
- Developed relationships with external vendors, maintaining high-quality standards for goods or services received.
- Conducted regular audits to ensure compliance with industry regulations and company policies.
Scheduler
McFall Fuel
04.2015 - 09.2016
- Optimized scheduling processes by implementing efficient software tools and organizational systems.
- Contributed to cost savings initiatives by identifying areas for resource optimization in the scheduling process.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
- Ensured accurate forecasting of resource requirements
Delivery Driver
McFall Fuel
04.2008 - 04.2015
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and trailers following all process and procedures both company and industry specific
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely as per company policy and values
Delivery Driver
Weatherall Transport
09.2007 - 04.2008
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
Delivery Driver
Thomas Transport
03.2005 - 09.2007
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Beekeeper
Family Business
01.2003 - 03.2005
- Monitored health of queen bees to verify healthy egg production.
- Preserved general hive health by inspecting for mites and providing ample food for bees.
- Destroyed excess queen bee cells to prevent division of colony.
- Scraped out parasites and removed vermin such as birds and mice.
- Expanded apiary operations through successful marketing efforts that increased brand awareness, resulting in new wholesale accounts and retail partnerships.
- Destroyed diseased bee colonies, using cyanide gas.
- Placed screen plugs in hive entrance to confine bees.
- Increased honey production by implementing effective beekeeping practices and maintaining healthy hive environments.
Education
No Degree -
Tauranga Boys' College
Tauranga, NZ12.2002
Skills
- Technology Integration
- Staff Training
- Safety Compliance
- Cross-functional Coordination
- Adaptability
- Customer Service
- Continuous Learning
- Resource Allocation
- Conflict Resolution
- Problem Solving
- Logistics Management
- Performance Measurement
- Decision Making
- Team Leadership
- Organizational Skills
- Operational Efficiency
- Time Management
- Compliance Management
- Outstanding Communication Skills
- Program Administration
- Employee Development
- Performance Improvement
- Schedule Management
- Staff Hiring
- Performance Evaluations
- Goal Setting
- Employee Motivation
- Scheduling
- Logistics
- Hiring and Onboarding
- Proficient in Green tree, Touchstar, Eroad, Navaman Office products
- Relationship Building
- Desktops, Laptops, and Mobile Devices
- Process Development and Streamlining
Timeline
Area Manager of Operations
McFall Fuel
04.2017 - Current
Operations Support
McFall Fuel
09.2016 - 08.2017
Scheduler
McFall Fuel
04.2015 - 09.2016
Delivery Driver
McFall Fuel
04.2008 - 04.2015
Delivery Driver
Weatherall Transport
09.2007 - 04.2008
Delivery Driver
Thomas Transport
03.2005 - 09.2007
Beekeeper
Family Business
01.2003 - 03.2005
No Degree -
Tauranga Boys' College
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