Summary
Work History
Education
Skills
Timeline
Generic
Haylee Mundy

Haylee Mundy

Napier City,HKB

Summary

Dedicated professional with a proven track record at Edgewater Motel, excelling in teamwork and housekeeping. Demonstrates exceptional customer service and time management skills, significantly enhancing guest satisfaction. Expert in maintaining high standards of cleanliness, contributing to a welcoming environment. Achieved a notable increase in efficiency through effective multitasking and prioritization.

Work History

Housekeeper

Edgewater Motel
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Changed bed linens and collected soiled linens for cleaning.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Merchandiser

Tip Top Bakeries
  • Updated pricing and signage to complete product displays and educate customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Created visual displays to highlight new and featured products.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Organized store merchandise racks by size, style, and color.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.

Checkout Operator/online Shopper

Countdown Napier
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Operated and closed out drawers with high accuracy to maintain balanced registers.
  • Restocked and organized merchandise in front lanes.
  • Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.
  • Actively listened to customer needs, recommending appropriate products or services when necessary.
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
  • Trained new employees on proper checkout procedures, enhancing overall efficiency across the team.
  • Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Answered incoming calls to offer information and direct individuals to correct personnel.

Education

Napier Girls High School

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Vacuuming and sweeping
  • Health and safety compliance
  • Hospitality background
  • Customer service-focused
  • Excellent oral and written communication
  • Customer-oriented
  • Chemical handling
  • Exceptional communicator
  • Multitasking and organization
  • Product knowledge
  • Room preparation
  • Hardworking
  • Time management
  • Multitasking and prioritizing
  • Professional and courteous

Timeline

Housekeeper

Edgewater Motel

Merchandiser

Tip Top Bakeries

Checkout Operator/online Shopper

Countdown Napier

Napier Girls High School
Haylee Mundy