Hayely Cook

• Enhanced client relationships by providing exceptional customer service during the selling and purchasing process
• Balanced daily tasks such as answering phones, responding to emails, and managing appointments while maintaining excellent organizational skills.
• Streamlined office operations for increased efficiency through the implementation of new administrative systems and procedures.
• Maintained a high level of industry knowledge by regularly attending national administrator meetings
• Oversaw the application process for prospective Vendors by conducting background checks via AML
• Liaised with solicitors around the conditions, confirmation and settlement of Sale and Purchase Agreements
• Coded invoices via Approval Plus and Excel to monitor office costs
• Created marketing material through the platform InDesign and Adobe Acrobat for listings that were presented
• Photographed clients homes and created virtual tours as added marketing material for prospective vendors
• Created a Facebook and Instagram for the Timaru region and contributed to growing these platforms to attain an average of 740 followers between the two pages
• Created the paper publication on a weekly basis displaying all of the firms new listings
• Designed a digital magazine once a month displaying all of the new and current listings the firm has on the market then distributed this to a database of around 70 people
• Contributed to a positive work environment by supporting agents during stressful periods due to the skills I have attained from my psychology diploma

Reference Contact Number

Calvin Leen: 027 453 0950

• Inspected apricots with accuracy, reporting problems or defects quickly
• Ensured I followed all rules and regulations in regard to factory safety, this involved wearing protective gear
  when in the premises of the factory and maintaining excellent hygiene standards
• Specifically, I worked with the fruit apricots this involved handling a semi-sharp tool to remove any stalks that
  the fruit was brought in with
• Followed strict safety measures in regard to being around heavy machinery
• Majority of this work involved standing at a conveyor belt as the fruit passed by to a processor, therefore, it was essential that I maintained a swift pace in order to ensure that no stalks or stones entered the later processed fruit
• Ensured that I was aware of my surroundings as there was frequent vehicles such as forklifts that would enter and exit the premises
• Given the responsibility of becoming a quality checker, this involved taking samples of the processed fruit at the end of the production line, rinsing and checking it for any foreign matter such as stones or stalks
• If I did find any unwanted matter in the sample I would then have to inform my supervisor and those on the production line that they needed to ensure they were checking all of the fruit that passed by
• Recorded all findings so that the results could be presented in board meetings.

Reference Contact Number
Kathryn Hill: 0274423115

• Loaded and unloaded farm supplies and materials and stored in correct location
• Contributed to a range of different farming activities to ensure that crop was maintained to an exceptional
  standard in order to be harvested on time.
• Checked fruit growth and reporting on the efficiency of its maturity
• Taste testing to ensure the fruit had ripened in the correct manner
• Hand-picked quoted amounts of produce for a local fruit shop
• Writing invoices and delivering orders to prospective buyers over the Christmas period.
• Contributed to the harvesting season involving such tasks as sorting through blackcurrants to ensure
  there is no unwanted substances provided with them upon being delivered.
• Graded the quality of raspberries to ensure that the customer is provided with fruit of the highest quality
• Packaged and negotiated pricing with potential buyers
• Worked with a range of different fruits including raspberries and blackcurrants

Reference Contact Number
Hamish McFarlane: 021447701
Bridget Pringle: 0210722113

• Pruned orchard trees by shortening or removing upper limbs and removing long shoots in center and tops of trees.
• Maintained healthy trees by pruning and checking for disease.
• Ensured cleanliness of workspaces by regularly disposing of waste materials and sanitizing tools as needed.
• Removed brush, fallen fruit and trash to maintain clean and safe orchard
• Maintained demanding productivity goals
• Incorporated safety procedures into every shift so that all workers were protected from accidents

Reference Contact Number
Hailey Bennett: 0273220423

• Self-motivated, with a strong sense of personal responsibility
• Monitored schedules to maintain sleeping, eating and school schedules for children
• Offered positive and nurturing environments to support child social and emotional growth
• Played games and read books to young children, limiting TV and mobile device time
• Fostered close relationships with children by asking about school, friends and hobbies
• Organized and cleaned home after activities by picking up toys for a tidy home when the parents arrive
• Assisted older children with homework, school projects and chores

Reference Contact Number
Katie Steele: 0275147980

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols
• Worked alongside other cleaners to complete sizable jobs in corporate office buildings
• Removed trash, emptied rubbish bins and transported to collection areas
• Used time management and efficient cleaning methods to meet deadlines in a fast-paced environment
• Delivered quality customer service in working with clients to address urgent needs and cleaning requests

Reference Contact Number
Rachel Paul: 0272709491