Summary
Overview
Work History
Education
Skills
References
Drivers License
Timeline
Generic
Hayley McQuade

Hayley McQuade

Palmerston North,New Zealand

Summary

A highly organized and versatile worker with a solid background in both hospitality and retail. I bring five years of boarding school experience, along with two years of experience working in bar service, where I honed my ability to handle fast-paced environments while maintaining a clean and inviting space. With a strong focus on customer satisfaction and a keen eye for detail, I strive to deliver excellent service. My recent work in retail includes seasonal roles where I excelled at multitasking, managing customer interactions, and contributing positively to team goals. Reliable and adaptable, I am eager to take on new opportunities in customer-focused roles.

Overview

2
2
years of professional experience

Work History

Waitress

Nero Restaurant
06.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Sales Assistant

Just Jean
08.2023 - 02.2024
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers with prompt and polite support in-person and via telephone.

Waitress

Provenance Resturant
01.2023 - 08.2023
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Barista

Artisan Kitchen
06.2022 - 04.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

Bachelor of Science - Health Sciences

University of Otago
11.2024

High School Diploma -

Nga Tawa
Marton, Manawatu
12.2023

Skills

  • Retail Sales
  • Customer Service
  • Food Service
  • Strong multitasking
  • Cleanliness
  • Accurate money handling
  • Store maintenance
  • Reliability and punctuality

References

Available on request.

Drivers License

Class, Full

Timeline

Sales Assistant

Just Jean
08.2023 - 02.2024

Waitress

Nero Restaurant
06.2023 - Current

Waitress

Provenance Resturant
01.2023 - 08.2023

Barista

Artisan Kitchen
06.2022 - 04.2023

Bachelor of Science - Health Sciences

University of Otago

High School Diploma -

Nga Tawa
Hayley McQuade