Summary
Work History
Education
Skills
Interests
Timeline
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Hayley Ngauamo

Senior Stylist Hairdresser
Te Atatu,AUK

Summary

Abit about me, im 37 a mother of 4 children, 16, 14, 7 and 3.

I love animals i have 3 dogs, 2 British Bulldogs and a French Bull mastiff plus a cat shes a Ragdol/ Persian.

I have been a Hairdresser for many years from being an employee to owning and managing salons.

I have had other job's in salons here and there, as the main ones are are noted, i have worked in 3 other salons, i have worked in retail, hospitality and child care.

Im a green thumb and love to garden and be as sustainable as possible with herbs, fruit and veggies. I'm a plant doctor too as i get the reduced to clear plants to bring them back to life, it's become a hobbie actually my house is becoming a forest.

I love to bake and cook and try new recipe, if im not in the kitchen im in the garden.

I moved to NZ July 2016 from Australia with my partner and 3 children and then one more come along in 2018, i've been home caring for them which was a huge deal to me as i've always been a working mum, it took some time to get use to this new lifestyle so i become a gardener to have an interest for myself, which lead me into being conscious of the environment and what we throw away etc and i began to plant off cuts and before you know it i have a full garden of herbs, veg and fruits growing and i love it! Plus with covid it was a blessing to have.

I'm wanting a new change of career something i enjoy and passionate about i feel Refill Nation is a great start for me to get in to work life and its something i support fully, it's the what you guys stand for too no waste!

I really do hope to hear from you soon.

I have my owner car and full license, im reliable and as a mum multitasking is my specialty.


Work History

Senior Stylist Hairdresser

The Ivy Room
Casino, NSW
10.2008 - 04.2016


  • Developed team communications and information for meetings.
  • Worked with customers to understand needs and provide excellent service.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Participated in team-building activities to enhance working relationships.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Increased customer satisfaction by resolving issues.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Monitored company inventory to keep stock levels and databases updated.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Collaborated with team members to achieve target results.
  • Managed salon
  • Dealing with cash and end of day till, plus banking.
  • All round running of a Hair salon.

Owner of Hair Salon

Jaffa Hair
Casino, NSW
02.2006 - 05.2008
  • Exceeded goals through effective task prioritization and great work ethic.
  • Improved operations through consistent hard work and dedication.
  • Developed and maintained courteous and effective working relationships.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Prepared annual budgets with controls to prevent overages.
  • Managed day-to-day business operations.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Invoiced, collected monies due and settled accounts with shippers each day.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Trained and coached new and existing employees to boost staff productivity.
  • Trained and motivated employees to perform daily business functions.
  • Everyday running of a salon.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Displayed merchandise by arranging in appealing ways to boost sales.

Cake Decorator

The Cheesecake Factory
Adelaide, SA
02.2003 - 02.2004
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Coordinated services under supervision of lead baker.
  • Packaged and priced each product according to company pricing procedures.
  • Designed specialty cakes for weddings, birthdays and graduations.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Kept work area safe and sanitized by washing utensils, tools and countertops.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Operated cash register and handled cash, credit card and check transactions.
  • Decorated [Type] pastries and cakes using colorful icings and piping techniques.
  • Managed material inventory and ordered new materials when needed.
  • Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
  • Weighed, boxed and wrapped bakery products.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Followed daily opening and closing procedures of brick and mortar bakery location.
  • Decorated [Number] fondant and soft-frosted style cakes daily.

Apprentice Hairstylist

Shermans Hair
Adelaide, SA
01.2001 - 11.2001
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.
  • Consulted with clients on current trends and offered advice on flattering cuts and styles.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Weekly training

Education

High School Diploma -

St Marys Collage
Casino Nsw
02.1997 - 12.2000

Diploma in Hair - Hair And Beauty

Shermans Hair Academy
Adelaide SA
01.2001 - 11.2001

Certificate 3 in Beauty - Make Up Artist

TAFE NSW
Wollongbar NSW
04.2004 - 12.2004

Retail Certificate 2 - Retail

TAFE NSW
Lismore NSW
02.2003 - 06.2003

Diploma in Waxing And Brows - Beauty

TAFE NSW
Wollongbar
02.2012 - 03.2012

Certificate in Ear Piercing - Beauty

TAFE NSW
Wollongbar
03.2013 - 03.2013

Cert 2 Child Care - Child Care

Tafe NSW
Lismore New
02.2006 - 11.2006

Skills

Excellent Communication

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Interests

Environment

Animals

Baking and cooking

Gardening

Mindfulness

NRL

Timeline

Certificate in Ear Piercing - Beauty

TAFE NSW
03.2013 - 03.2013

Diploma in Waxing And Brows - Beauty

TAFE NSW
02.2012 - 03.2012

Senior Stylist Hairdresser

The Ivy Room
10.2008 - 04.2016

Owner of Hair Salon

Jaffa Hair
02.2006 - 05.2008

Cert 2 Child Care - Child Care

Tafe NSW
02.2006 - 11.2006

Certificate 3 in Beauty - Make Up Artist

TAFE NSW
04.2004 - 12.2004

Cake Decorator

The Cheesecake Factory
02.2003 - 02.2004

Retail Certificate 2 - Retail

TAFE NSW
02.2003 - 06.2003

Apprentice Hairstylist

Shermans Hair
01.2001 - 11.2001

Diploma in Hair - Hair And Beauty

Shermans Hair Academy
01.2001 - 11.2001

High School Diploma -

St Marys Collage
02.1997 - 12.2000
Hayley NgauamoSenior Stylist Hairdresser