Summary
Work History
Education
Skills
Interests
Timeline
Generic

Hayley Ngauamo

Senior Stylist Hairdresser
Te Atatu,AUK

Summary

Abit about me, im 37 a mother of 4 children, 16, 14, 7 and 3.

I love animals i have 3 dogs, 2 British Bulldogs and a French Bull mastiff plus a cat shes a Ragdol/ Persian.

I have been a Hairdresser for many years from being an employee to owning and managing salons.

I have had other job's in salons here and there, as the main ones are are noted, i have worked in 3 other salons, i have worked in retail, hospitality and child care.

Im a green thumb and love to garden and be as sustainable as possible with herbs, fruit and veggies. I'm a plant doctor too as i get the reduced to clear plants to bring them back to life, it's become a hobbie actually my house is becoming a forest.

I love to bake and cook and try new recipe, if im not in the kitchen im in the garden.

I moved to NZ July 2016 from Australia with my partner and 3 children and then one more come along in 2018, i've been home caring for them which was a huge deal to me as i've always been a working mum, it took some time to get use to this new lifestyle so i become a gardener to have an interest for myself, which lead me into being conscious of the environment and what we throw away etc and i began to plant off cuts and before you know it i have a full garden of herbs, veg and fruits growing and i love it! Plus with covid it was a blessing to have.

I'm wanting a new change of career something i enjoy and passionate about i feel Refill Nation is a great start for me to get in to work life and its something i support fully, it's the what you guys stand for too no waste!

I really do hope to hear from you soon.

I have my owner car and full license, im reliable and as a mum multitasking is my specialty.

Work History

Senior Stylist Hairdresser

The Ivy Room
Casino, NSW
10.2008 - 04.2016
  • Developed team communications and information for meetings.
  • Worked with customers to understand needs and provide excellent service.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Participated in team-building activities to enhance working relationships.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Increased customer satisfaction by resolving issues.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Monitored company inventory to keep stock levels and databases updated.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Collaborated with team members to achieve target results.
  • Managed salon
  • Dealing with cash and end of day till, plus banking.
  • All round running of a Hair salon.

Owner of Hair Salon

Jaffa Hair
Casino, NSW
02.2006 - 05.2008
  • Exceeded goals through effective task prioritization and great work ethic.
  • Improved operations through consistent hard work and dedication.
  • Developed and maintained courteous and effective working relationships.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Prepared annual budgets with controls to prevent overages.
  • Managed day-to-day business operations.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Invoiced, collected monies due and settled accounts with shippers each day.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Trained and coached new and existing employees to boost staff productivity.
  • Trained and motivated employees to perform daily business functions.
  • Everyday running of a salon.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Displayed merchandise by arranging in appealing ways to boost sales.

Cake Decorator

The Cheesecake Factory
Adelaide, SA
02.2003 - 02.2004
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Coordinated services under supervision of lead baker.
  • Packaged and priced each product according to company pricing procedures.
  • Designed specialty cakes for weddings, birthdays and graduations.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Kept work area safe and sanitized by washing utensils, tools and countertops.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Operated cash register and handled cash, credit card and check transactions.
  • Decorated [Type] pastries and cakes using colorful icings and piping techniques.
  • Managed material inventory and ordered new materials when needed.
  • Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
  • Weighed, boxed and wrapped bakery products.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Followed daily opening and closing procedures of brick and mortar bakery location.
  • Decorated [Number] fondant and soft-frosted style cakes daily.

Apprentice Hairstylist

Shermans Hair
Adelaide, SA
01.2001 - 11.2001
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.
  • Consulted with clients on current trends and offered advice on flattering cuts and styles.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Weekly training

Education

High School Diploma -

St Marys Collage
Casino Nsw
02.1997 - 12.2000

Diploma in Hair - Hair And Beauty

Shermans Hair Academy
Adelaide SA
01.2001 - 11.2001

Certificate 3 in Beauty - Make Up Artist

TAFE NSW
Wollongbar NSW
04.2004 - 12.2004

Retail Certificate 2 - Retail

TAFE NSW
Lismore NSW
02.2003 - 06.2003

Diploma in Waxing And Brows - Beauty

TAFE NSW
Wollongbar
02.2012 - 03.2012

Certificate in Ear Piercing - Beauty

TAFE NSW
Wollongbar
03.2013 - 03.2013

Cert 2 Child Care - Child Care

Tafe NSW
Lismore New
02.2006 - 11.2006

Skills

Excellent Communication

Teamwork and Collaboration

Multitasking Abilities

Decision Making

Flexible and Adaptable

Good Telephone Etiquette

Teambuilding

Organization and Time Management

Training and Development

Interests

Environment

Animals

Baking and cooking

Gardening

Mindfulness

NRL

Timeline

Certificate in Ear Piercing - Beauty

TAFE NSW
03.2013 - 03.2013

Diploma in Waxing And Brows - Beauty

TAFE NSW
02.2012 - 03.2012

Senior Stylist Hairdresser

The Ivy Room
10.2008 - 04.2016

Owner of Hair Salon

Jaffa Hair
02.2006 - 05.2008

Cert 2 Child Care - Child Care

Tafe NSW
02.2006 - 11.2006

Certificate 3 in Beauty - Make Up Artist

TAFE NSW
04.2004 - 12.2004

Cake Decorator

The Cheesecake Factory
02.2003 - 02.2004

Retail Certificate 2 - Retail

TAFE NSW
02.2003 - 06.2003

Apprentice Hairstylist

Shermans Hair
01.2001 - 11.2001

Diploma in Hair - Hair And Beauty

Shermans Hair Academy
01.2001 - 11.2001

High School Diploma -

St Marys Collage
02.1997 - 12.2000

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Hayley NgauamoSenior Stylist Hairdresser