Summary
Overview
Work History
Education
Skills
Accomplishments
I have accomplished a lot in my life and I learnt from watching and listening
Interests
Timeline
StoreManager

HAYLEY REEVES

Palmerston North,Roslyn

Summary

Dynamic and adaptable professional with a proven track record in customer service and written communication, honed across diverse roles from Cadbury Schweppes to childcare. Excelled in relationship building and analytical thinking, achieving significant improvements in operations and team performance. Skilled in training & development, showcasing a commitment to excellence and continual learning.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

35
35
years of professional experience

Work History

Caring for a Child With Disabilities

Home
03.2009 - Current
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Gained strong leadership skills by managing projects from start to finish.
  • Organized and detail-oriented with a strong work ethic.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

KSG Cleaning

KSG
02.2023 - 10.2024
  • Anticipated, identified and resolved problems delaying timely release or movement of freight.
  • Coordinated post-entry activities on customer's behalf.
  • Corresponded with business partners by written correspondence, telephone or e-mail.
  • Completed accurate data input or corrections into computer files.

OCS

Cleaner
01.2022 - 09.2024
  • Resolved problems, improved operations and provided exceptional service.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Applied effective time management techniques to meet tight deadlines.

Chef

THE BAA
06.2007 - 03.2009
  • Maintained well-organized mise en place to keep work consistent.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Placed orders to restock items before supplies ran out.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Sealords

Sealords NZ
10.2001 - 02.2006
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Proven ability to learn quickly and adapt to new situations.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.
  • Developed strong communication and organizational skills through working on group projects.
  • Excellent communication skills, both verbal and written.

Factory Worker

Cadbury Schweppes
03.1990 - 11.1993
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Carefully packaged finished products and prepared for shipment.
  • Coached fellow workers to operate machines properly and comply with safety procedures.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Inspected materials before assembly to verify compliance of quality control standards.

Education

Work Experience - NZCEA Level 1

Tokomairiro High School
Milton, NZ
04-1990

Skills

  • Customer service
  • Written communication
  • FLUENT IN [LANGUAGE]
  • Training & Development
  • Relationship building
  • Analytical and critical thinking
  • Task prioritization

Accomplishments

  • Achieved a great result through effectively helping with caring for a child with a disability from showering, giving medication,taking him to appointments and just over all love and commitment in achieving the best outcome

I have accomplished a lot in my life and I learnt from watching and listening

during my years of working i have obtained to learn by visually watching, i love to intake whats been said and if i don't know then i will ask...

i have also gone through  a lot of life events which has given me the ability to help others through there own life event and give them advice also direct them to the right agencies for help...

 i have a kind heart with a lot of empathy for people.

Interests

my interests are helping people in need spending time as a family,walking our dogs, going out to outings with kids, reading,writing, utilising my creativity around my home, cooking, camping

Timeline

KSG Cleaning

KSG
02.2023 - 10.2024

OCS

Cleaner
01.2022 - 09.2024

Caring for a Child With Disabilities

Home
03.2009 - Current

Chef

THE BAA
06.2007 - 03.2009

Sealords

Sealords NZ
10.2001 - 02.2006

Factory Worker

Cadbury Schweppes
03.1990 - 11.1993

Work Experience - NZCEA Level 1

Tokomairiro High School
HAYLEY REEVES